Summary
Overview
Work History
Education
Skills
Timeline
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Logan Murray

Tinley Park,IL

Summary

Proven customer service expert with a track record of enhancing customer satisfaction at Petsmart, LLC. Demonstrated ability to resolve complaints and improve customer loyalty through exceptional service and empathy. Skilled in operating cash registers with high accuracy, ensuring seamless transactions. Committed to maintaining work ethic and integrity, significantly contributing to team success.

Overview

1
1
year of professional experience

Work History

Cahier

Petsmart, LLC
07.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

No Degree - Chemical Engineering

Bradley University
Peoria

High School Diploma -

Tinley Park High School
Tinley Park, IL
05.2022

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy

Timeline

Cahier

Petsmart, LLC
07.2023 - Current

No Degree - Chemical Engineering

Bradley University

High School Diploma -

Tinley Park High School

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Logan Murray