Logan Nicholson
Seaside,OR
Summary
Dynamic sales and operations leader with over 25 years of experience in the hospitality and foodservice sectors. Proven track record of driving revenue growth, fostering long-term client relationships, and implementing strategic territory plans that enhance market presence. Expertise in consultative selling and account development, consistently delivering measurable business results that exceed expectations. Committed to leveraging industry knowledge and innovative strategies to achieve organizational goals and elevate customer satisfaction.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Lead Banquet Server
Surf Sand Resort
Cannon Beach, OR
02.2025 - Current
- Supervised banquet staff to ensure seamless event execution and exceptional guest service.
- Trained and mentored new servers, enhancing team performance and service efficiency.
- Coordinated banquet setups, maintaining high standards of presentation and functionality.
- Managed inventory for banquet supplies, ensuring timely availability for events.
Lead Bartender
Stephanie Inn
Cannon Beach, OR
04.2024 - 04.2025
- Developed innovative cocktails and mocktails for menu and promotional campaigns.
- Developed and implemented training sessions to improve employee competencies and operational efficiency.
- Oversaw closing operations and cash handling processes to maintain financial integrity. Coordinated with team members to streamline cash management practices. Implemented best practices for cash reconciliation to enhance accuracy.
- Managed floor activities independently to ensure seamless operations in management's absence.
Director of Operations
Bamboo Sushi
SE Portland, OR
05.2020 - 03.2024
- Streamlined operational processes to enhance efficiency and reduce costs.
- Led cross-functional teams in implementing strategic initiatives for performance improvement.
- Developed and executed training programs to elevate team competencies and productivity.
- Established key performance indicators to monitor operations and drive continuous improvement.
- Oversaw project management activities, ensuring alignment with organizational objectives and timelines.
- Fostered collaborative relationships with stakeholders to optimize resource allocation and service delivery.
- Analyzed operational data to identify trends, inform decision-making, and support strategic planning efforts.
AGM/Bar Manager
Three Sixty Kitchen
Vancouver, WA
09.2017 - 09.2020
- Delivered comprehensive training sessions to enhance staff knowledge of service standards and product features.
- Directed product development and implementation efforts to enhance market offerings.
- Achieved successful event outcomes through effective coordination and management of logistics. Delivered seamless experiences by optimizing resource allocation and vendor partnerships. Enhanced attendee satisfaction through meticulous planning and execution.
- Oversaw comprehensive liquor and bar cost control measures.
- Assisted in hiring and onboarding new staff members. Supported team development through coaching and feedback. Helped manage employee transitions during termination processes.
- Oversaw writing schedules and management processes to enhance team productivity. Led initiatives to streamline project timelines and improve workflow efficiency. Fostered a collaborative environment to drive successful project outcomes.
Bar/Promo Manager
BBMR Snow Summit
Big Bear Lake, CA
10.2016 - 08.2017
- Spearheaded development and design initiatives for new bar at main ski lodge.
- Oversaw management and execution of private events.
- Managed bar inventory, ensuring timely restocking of supplies and efficient order placement.
- Conceptualized and executed innovative events and promotional campaigns to enhance sales performance.
- Oversaw operations of three independent buildings, including two bars and three distinct restaurant concepts.
Bartender/Trainer
Harney Sushi
San Diego, CA
09.2014 - 09.2016
- Developed comprehensive training programs for bartending staff, enhancing service quality and operational efficiency.
- Mentored new bartenders, ensuring adherence to beverage standards and customer service excellence.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Conducted regular performance evaluations, providing constructive feedback to improve team skills and morale.
- Created innovative cocktail recipes, contributing to menu diversity and customer satisfaction.
Bar Manager/Events Manager
Masa Restaurant/Tequila Bar
Boston, MA
09.2010 - 08.2014
- Managed daily bar operations, ensuring exceptional guest experiences and service standards.
- Developed and implemented innovative drink menus to enhance customer satisfaction and engagement.
- Oversaw inventory management, reducing waste through effective ordering and stock rotation practices.
- Analyzed sales data to identify trends, adjusting offerings to maximize profitability and meet customer demands.
- Established safety protocols, promoting responsible alcohol service and compliance with local regulations.
- Fostered a positive team environment through regular training sessions and performance feedback discussions.
Asst. General Manager
Mediterranean Grill
Freeport, ME
10.2005 - 09.2010
- Streamlined operational processes to enhance service efficiency and customer satisfaction.
- Collaborated with kitchen staff to refine menu offerings based on customer feedback and trends.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
Education
Bachelor of Science -
Skills
- Operational efficiency
- Operations oversight
- Strategic planning
- Business management
- Process improvement
- Quality assurance
- Leadership training
- Performance analysis
Certification
ServSafe
OLCC
Timeline
Lead Banquet Server
Surf Sand Resort
02.2025 - Current
Lead Bartender
Stephanie Inn
04.2024 - 04.2025
Director of Operations
Bamboo Sushi
05.2020 - 03.2024
AGM/Bar Manager
Three Sixty Kitchen
09.2017 - 09.2020
Bar/Promo Manager
BBMR Snow Summit
10.2016 - 08.2017
Bartender/Trainer
Harney Sushi
09.2014 - 09.2016
Bar Manager/Events Manager
Masa Restaurant/Tequila Bar
09.2010 - 08.2014
Asst. General Manager
Mediterranean Grill
10.2005 - 09.2010
Bachelor of Science -
Consulting & Private events
- Acted as consultant & developed beverage program for BBMR Big Bear Lake CA 2018
- Owner: Elixirs & Mixers (private event and cocktail program co.) Boston MA 2012-2015
- Provided unique bitters recipes from my own catalog to many downtown Boston bars