Tun Chin Ang
New York,NY
Summary
Versatile and reliable, with a proven track record at Aramark for adapting to rapid changes and enhancing guest satisfaction, I bring expertise in banquet setup efficiency and hospitality service. My leadership in continuous improvement and training, alongside a knack for fostering customer relationships, underscores my commitment to excellence in the hospitality industry.
Overview
17
17
years of professional experience
Work History
Lead Banquet Server
Aramark
02.2017 - Current
- Demonstrated flexibility in adapting to last-minute changes, including guest count adjustments, menu modifications, or event schedule alterations.
- Enhanced guest satisfaction by providing exceptional service and anticipating their needs during events.
- Promoted a culture of continuous improvement within the team by sharing best practices and suggesting new ideas for better banquet service operations.
- Trained new staff members on proper serving techniques, company policies, and customer service standards.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Maintained clean and safe work environment.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Team Leader, Server, Bartender
At Your Service Staffing
02.2012 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Owner
Dang Jewelry, The Edge
06.2007 - 01.2012
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Education
Fine Arts Degree - Fine Arts
Malaysian Arts Institute
Kuala Lumpur, MalaysiaSkills
- Adaptability to Change
- Reliability and punctuality
- Tableside Service
- Professional Appearance
- Fine dining experience
- Banquet Setup Efficiency
- Event Setup and Breakdown
- Hospitality service expertise
- Table arrangements
Languages
Chinese (Cantonese)
Chinese (Mandarin)
Malay
Interests
Yoga, Painting, Crafts, Fashion, outdoor activities
Timeline
Lead Banquet Server
Aramark
02.2017 - Current
Team Leader, Server, Bartender
At Your Service Staffing
02.2012 - Current
Owner
Dang Jewelry, The Edge
06.2007 - 01.2012
Fine Arts Degree - Fine Arts
Malaysian Arts Institute
Similar Profiles
Kiran TamadaKiran Tamada
Chef at AramarkChef at Aramark
Joseph ChapaJoseph Chapa
Prep Cook at ARAMARKPrep Cook at ARAMARK
Karen Carrera-PerezKaren Carrera-Perez
Food and Beverage Attendant at AramarkFood and Beverage Attendant at Aramark