Logan parker
Wilmington,NC
Summary
High-achieving General Sales Manager adept at building and leading successful sales teams. Versed in automotive industry practices, needs and customers. Offering 9 years' experience in the field.
Overview
8
8
years of professional experience
Work History
General Sales Manager
Westgate Auto Group
09.2022 - Current
- Streamlined communication channels between sales, accounting, and service departments to ensure a cohesive approach to business development.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Acquired all pre-owned inventory, with market based pricing approach as well as overseeing reconditioning with Service and Detail departments.
Senior Performance Consultant
Cox Automotive
07.2022 - 09.2022
- Understood each target customer's business model, mapped out organization, and identified unique needs.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Developed comprehensive reports, enabling management to make informed decisions based on accurate data analysis.
- Cultivated lasting partnerships with industry professionals, ultimately increasing long-term client retention rates.
Pre-Owned Operations Director
Deacon Jones Auto Group
02.2021 - 03.2022
- Acquired pre-owned retail inventory to meet market demands as well as representing the company wholesaling of non-retail inventory.
- Approved all internal service tickets, maximizing profits on multiple facets.
- Communicated with sales management to ensure correct valuations of appraisals.
- Worked directly with owner and management to strategize market effectiveness and predict future inventory needs.
- Improved company revenue by consistently communicating with sales and service departments.
General Sales Manager
Deacon Jones Auto Group
12.2019 - 02.2021
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Evaluated competitor offerings to maintain a competitive edge, adapting strategies as necessary for sustained success.
Sales Manager
Deacon Jones Auto Group
12.2017 - 12.2019
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Built relationships with customers and community to establish long-term business growth.
Finance & Insurance Manager
Deacon Jones Auto Group
01.2017 - 12.2017
- Enhanced dealership profitability through the successful sale of finance and insurance products.
- Promoted a positive work environment by fostering open communication among team members and resolving conflicts professionally as they arose.
- Streamlined processes for loan applications, resulting in faster approvals and increased customer satisfaction.
- Analyzed performance metrics regularly, identifying areas for improvement and implementing necessary adjustments in strategy or tactics.
- Established strong relationships with lenders, negotiating competitive rates for customers and improving loan approval rates.
- Utilized advanced software tools to streamline workflows and enhance productivity within the F&I department efficiently.
Automotive Sales Professional
Deacon Jones Auto Group
07.2015 - 01.2017
- Delivered exceptional product presentations, resulting in increased customer confidence and higher sales rates.
- Provided comprehensive after-sales support, addressing any concerns or questions from clients promptly.
- Implemented targeted promotional campaigns for special events or limited-time offers, driving additional traffic to the dealership.
- Negotiated deals skillfully, securing favorable terms for both the buyer and dealership while maintaining high profit margins.
- Increased dealership sales by developing and maintaining strong relationships with clients.
- Utilized CRM software to manage leads, track communication, and improve overall client interactions.
- Attended industry conferences and training events, continually refining skills and broadening knowledge base.
Education
Bachelor of Science - Business Administration
University of North Carolina At Wilmington
Wilmington, NC12.2015
Associate of Arts - Business Administration
Johnston Community College
Smithfield05.2013
Skills
- Decision making for the betterment of the organization
- Leadership and Team Building
- CRM Software
- Salesforce
- Account Management
- Negotiation, handling objections
- Sales Leadership
- Market Analysis
- Time Management
- Sales Presentations
- Team Development
Timeline
General Sales Manager
Westgate Auto Group
09.2022 - Current
Senior Performance Consultant
Cox Automotive
07.2022 - 09.2022
Pre-Owned Operations Director
Deacon Jones Auto Group
02.2021 - 03.2022
General Sales Manager
Deacon Jones Auto Group
12.2019 - 02.2021
Sales Manager
Deacon Jones Auto Group
12.2017 - 12.2019
Finance & Insurance Manager
Deacon Jones Auto Group
01.2017 - 12.2017
Automotive Sales Professional
Deacon Jones Auto Group
07.2015 - 01.2017
Bachelor of Science - Business Administration
University of North Carolina At Wilmington
Associate of Arts - Business Administration
Johnston Community College
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