Logan Schmitt
Pinckney,MI
Summary
Dedicated and results-driven Relationship Banker with a strong track record of cultivating and managing client relationships. Proven ability to provide personalized financial guidance and tailored solutions to meet clients' needs.
Overview
6
6
years of professional experience
Work History
Relationship Banker II
Old National Bank
11.2024 - Current
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
- Expanded client base through effective networking and referral generation, leading to increased business opportunities.
- Increased cross-selling success by proactively identifying client needs and suggesting appropriate financial solutions.
Relationship Banker
Old National Bank
08.2023 - 11.2024
- Resolved customer complaints and disputes to maintain satisfaction
- Analyzed customers' financial information to deliver personalized account guidance.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
Server
Latitude 42 Brewing
06.2021 - 07.2023
- Upsold high-profit items such as appetizers and mixed drinks to accumulate over $8000 in weekly sales numbers.
- Cultivated warm relationships with regular customers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Lead Food Runner
Latitude 42 Brewing
08.2019 - 06.2021
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Maintained speed of service for food orders while minimizing errors and complaints.
Education
Bachelor of Business Administration - Finance
Western Michigan University
Kalamazoo, MI12.2022
Activities
- Member of Western Michigan's D3 Club Hockey Team 09/2018
Timeline
Relationship Banker II
Old National Bank
11.2024 - Current
Relationship Banker
Old National Bank
08.2023 - 11.2024
Server
Latitude 42 Brewing
06.2021 - 07.2023
Lead Food Runner
Latitude 42 Brewing
08.2019 - 06.2021
Bachelor of Business Administration - Finance
Western Michigan University
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