Logan Schwartzentruber
CHELSEA,MI
Summary
Dynamic professional with a proven track record at Ace Hardware, excelling in customer service and relationship building. Adept at multitasking and problem-solving, I consistently enhance customer satisfaction through effective communication and attention to detail. Recognized for improving sales through organized displays and informed product education.
Overview
9
9
years of professional experience
Work History
Clerk
Marathon Gas Station
Chelsea, MI
08.2024 - Current
- Managed daily cash transactions and maintained accurate financial records.
- Provided exceptional customer service, resolving inquiries and complaints efficiently.
- Operated point-of-sale systems, ensuring quick and accurate processing of sales.
- Conducted inventory management, tracking stock levels and ordering supplies as needed.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Pizza Delivery Driver
Jets Pizza
Chelsea, MI
08.2020 - 11.2023
- Delivered pizzas efficiently, ensuring timely arrival and customer satisfaction.
- Navigated local routes effectively to optimize delivery times and reduce fuel costs.
- Managed cash transactions accurately, maintaining financial accountability for deliveries.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new drivers on delivery protocols and company policies.
- Collaborated with kitchen staff to ensure order accuracy and quality before dispatching deliveries.
Sales Associate/cashier
Ace Hardware
Chelsea, MI
11.2017 - 06.2019
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to promote sales and improve store aesthetics.
- Operated point-of-sale systems efficiently to process transactions accurately.
- Supported inventory management by restocking shelves and conducting stock checks.
- Educated customers on product features, benefits, and proper usage for informed purchasing decisions.
- Resolved customer complaints effectively to maintain high satisfaction levels and loyalty.
Education
High School Diploma -
Chelsea High School
Chelsea, MI06-2019
Skills
Relationship building
Customer satisfaction
Peer relationships
Verbal and writing communication
Multitasking
Attention to detail
Problem-solving
Customer service
Creative thinking
Timeline
Clerk
Marathon Gas Station
08.2024 - Current
Pizza Delivery Driver
Jets Pizza
08.2020 - 11.2023
Sales Associate/cashier
Ace Hardware
11.2017 - 06.2019
High School Diploma -
Chelsea High School