Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Logan Siefke

Cleveland,OH

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

4
4
years of professional experience

Work History

Fine Dining Server

RJF Presidential Club
Cleveland, Ohio
11.2021 - Current
  • Serve members of Playhouse Square’s Presidential donors
  • Anticipating and delivering on the requirements of customers to ensure customer satisfaction
  • Understand and communicate what is on the menu, answering questions customers might have, and making recommendations on menu selections to customers if necessary
  • Enlighten customers about daily food and drink specials or menu changes
  • Take special note of food allergies or preferences from each customer.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Followed up with guests after meals to ensure satisfaction with overall experience.
  • Ensured proper set-up of dining area before service began including silverware, condiments, napkins.
  • Promoted additional menu items or special offers as appropriate.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

Server

Alley Cat Oyster Bar
Cleveland, Ohio
08.2021 - Current
  • Responsible for taking orders from multiple tables
  • Obtain a thorough knowledge of food and beverages (alcoholic & non-alcoholic) menu
  • Familiarizing guests with weekly menu changes and seasonal items and options
  • Recommending alternatives for upselling
  • Resolving all customer queries and issues with food quality, service and more in a professional manner
  • Training new servers who join the restaurant
  • Responsible for large parties of over 30 guests or more at once for private events
  • Assuring that high quality customer service is delivered and the customers experience is made memorable.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Maintained records of transactions made during shift as required by law or company policy.

Server

Geraci's Restaurant
Chagrin, Ohio
02.2020 - 07.2022
  • Assisting in other areas of the restaurant such as phone calls, financial transactions, etc
  • Accurately deliver food to customers, making sure the items are correct and appealing before taking it to the table
  • Assist with basic food prep as needed, and/or perform light cleaning in the dining room, serving stations, or kitchen areas.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Provided excellent customer service to ensure satisfaction.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Education

Associate of Arts - Psychology

NOTRE DAME COLLEGE
South Euclid, OH
12.2021

IMAG Business Academy -

LAKE REGION HIGH SCHOOL
Eagle Lake, FL
06.2016

Skills

  • Tacit Knowledge
  • Leadership
  • Strong Work Ethic
  • Communication
  • Detail-Oriented
  • Poised Under Pressure
  • Decision Making
  • Organized
  • Emotional intelligence
  • Networking

Affiliations

  • Traveling
  • Hiking
  • Cooking
  • Reading
  • Pick-up Soccer Leagues

References

Geraci's
  • Renee Butler, Renee Butler Brokers Reality, (863) 294-6773
  • Dr. Steve Warner, Club Team Head Coach, (863) 412-6878
  • Greg Wymer, Alley Cat Oyster Bar GM, (216) 903-8081

Timeline

Fine Dining Server

RJF Presidential Club
11.2021 - Current

Server

Alley Cat Oyster Bar
08.2021 - Current

Server

Geraci's Restaurant
02.2020 - 07.2022

Associate of Arts - Psychology

NOTRE DAME COLLEGE

IMAG Business Academy -

LAKE REGION HIGH SCHOOL

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Logan Siefke