Logan Sprunk
511 N. 9th Street, Apt 2, Seward,NE
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior EDI Technician
Mutual Of Omaha
05.2025 - Current
- Accurately process and maintain employee eligibility in alignment with policyholder contracts, EDI standards, and legal requirements, consistently exceeding quality and productivity goals.
- Act as a primary resource for resolving complex EDI-related issues, communicating effectively with clients, brokers, and internal departments to ensure timely and accurate data correction.
- Review and validate eligibility documentation; initiate follow-up for missing or incomplete information, and provide clear guidance to policyholders and brokers.
- Analyze benefit contracts and apply policy guidelines to ensure accurate enrollment and compliance with client-specific requirements
Support team development by mentoring new hires, delivering training, and fostering understanding of systems, procedures, and best practices. - Utilize a variety of internal systems and tools to manage eligibility workflows, troubleshoot data issues, and support customer inquiries, including: GIFIS, MMP UI, Employer Access, GSAP, Compass, Salesforce, JIRA, Microsoft Office Suite, and Employee Navigator.
EDI Technician
Mutual Of Omaha
10.2023 - 05.2025
- Accurately process and maintain employee eligibility in alignment with policyholder contracts, EDI standards, and legal requirements, consistently exceeding quality and productivity goals.
- Act as a primary resource for resolving complex EDI-related issues, communicating effectively with clients, brokers, and internal departments to ensure timely and accurate data correction.
- Review and validate eligibility documentation; initiate follow-up for missing or incomplete information, and provide clear guidance to policyholders and brokers.
- Analyze benefit contracts and apply policy guidelines to ensure accurate enrollment and compliance with client-specific requirements.
- Support team development by mentoring new hires, delivering training, and fostering understanding of systems, procedures, and best practice.
- Utilize a variety of internal systems and tools to manage eligibility workflows, troubleshoot data issues, and support customer inquiries, including: GIFIS, MMP UI, Employer Access, GSAP, Compass, Salesforce, JIRA, Microsoft Office Suite, and Employee Navigator.
Network Operations Center Technician
State Of Nebraska
09.2023 - 10.2023
- Provide Tier 1 level service desk support to State Of Nebraska agencies
- Manage the phone queue, responded to support tickets
- Monitor state wide network system
- Working with main frame and JCL
- Identifying and resolving system issues that have been generated automatically through troubleshooting processes
Office Specialist
Nebraska State Patrol
05.2023 - 09.2023
- Customer Service
- Proficient in Microsoft Office Suite
- Skilled in Data Entry and Typing
- Experienced in Managing Fingerprint Identification Processes
- Effective Communication through Telephone Correspondence
- Responsible for Inputting Information into State Databases for Record Management
Security Guard
Nebraska State Patrol
01.2022 - 04.2023
- Regularly patrol premises to maintain order and establish presence
- Monitor and authorize entrance of people in the property
- Secure all exits, doors, and windows after end of operations
- Check surveillance cameras periodically to identify disruptions or unlawful acts
- Respond to alarms by investigating and assessing the situation
- Provide assistance to people in need
Logistics Specialist
Midwest Door &Hardware
07.2022 - 12.2022
- Warehouse Loader, Package Inception
- Provided customers with status updates for tracked packages
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems
Farm Hand
Lubbey Family Farms
08.2020 - 05.2021
- Providing comprehensive support to agricultural operations through the execution of daily farm management tasks.
- Responsibilities include cultivating, harvesting and ensuring the proper care and nutrition of livestock; maintaining and repairing farming equipment and infrastructure; operating machinery such as tractors, plows, and combines; preparing soil for planting.
Education
High School -
Lakeview High School
Columbus, NebraskaSkills
- Insurance
- Time Management
- Salesforce/Jira/GSAP/Compass/
- Strong Communication Skills
- Collaborative Teamwork
- Proficient in Microsoft Office Suite
- Excel Skills
- Mock Assessment
- EDI File Handling
- Critical Thinking and Problem Solving
- Attention to Detail
- Mentoring and Training
- Jira
- Customer Service Excellence
- EDI Systems and Standards
- Contract Review
Certification
Cultivating Successful Mentoring Workshop
Feedforward Series Workshop
Timeline
Senior EDI Technician
Mutual Of Omaha
05.2025 - Current
EDI Technician
Mutual Of Omaha
10.2023 - 05.2025
Network Operations Center Technician
State Of Nebraska
09.2023 - 10.2023
Office Specialist
Nebraska State Patrol
05.2023 - 09.2023
Logistics Specialist
Midwest Door &Hardware
07.2022 - 12.2022
Security Guard
Nebraska State Patrol
01.2022 - 04.2023
Farm Hand
Lubbey Family Farms
08.2020 - 05.2021
High School -
Lakeview High School