LOGAN SUTHERLAND
Westerville
Summary
Experienced Care Coordinator at Nationwide Children's Hospital specializing in client management and teamwork across disciplines. Demonstrated 88% goal completion in case management, contributing to the training of new social workers. Strong skills in strategic planning and intervention, resulting in enhanced patient outcomes through quality assurance and care coordination efforts.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Care Coordinator PFK
Nationwide Children's Hospital
06.2024 - Current
- Provide case management services and assist patients in navigating the healthcare system
- Work alongside multidisciplinary teams to help assess and intervene across all areas of patient needs
- Precepting a social work student to help them become more equipped as a social worker
- Consistently leading in metrics across several areas in the last year, such as 88% of my enrolled cases being close goals met, 97% of initial outreaches being on time, 94% of on time HRAs, 95% of on time SPOCs, and 95% on time high risk face to face encounters.
- Member of the Press Ganey Action Plan Workgroup to best assist in address employee satisfaction
- Facilitated 95% on-time high-risk face-to-face encounters to improve patient outcomes.
- Participated in Press Ganey Action Plan Workgroup to enhance employee satisfaction initiatives.
Clinical Social Worker
The James Cancer Hospital
08.2023 - 05.2024
- Provide case management services and assist patients in navigating the healthcare system
- Work alongside multidisciplinary teams to help assess and intervene across all areas of patient needs
- Completed preceptor training courses to best assist new employees in social work role
- Assist in linking patients to further supports to help cope with cancer care more effectively
Licensed Therapist
AbleTo
04.2022 - 08.2023
- Provided teletherapy services using evidence-based interventions to best assist the clients served
- Counseled clients in various life difficulties including grief, anxiety, depression, life transitions, chronic pain, cancer treatment, diabetes management, cardiac health, respiratory health, and caregiving
- Identified and responded to high-risk participant encounters with elevated safety concerns
- Received employee of the month honors for crisis management interventions and documentation best practices
- Completed social work licensing for Connecticut and Vermont to expand client pool
Social Worker II
Davita Kidney Care
06.2020 - 04.2022
- Provided case management services and education on transplant options, treatment modalities, and government insurance programs
- Completed Davita leadership training program and precepting social worker courses.
- Assisted patients in developing effective coping skills through short-term psychosocial interventions
- Linked patients to providers nationally and internationally for both long-term/short-term care to best meet patient needs when traveling or moving.
- Maintained a caseload of 135 patients across 2 in-center clinics and 2 home dialysis clinics
Community Based Clinician
I Am Boundless
05.2017 - 02.2020
- Assessed clients for neglect, abuse, substance use, and various mental health disorders.
- Maintained a caseload exceeding 25 clients, including children, adults, minorities, and ESL individuals.
- Piloted community-based therapy program and offered feedback to enhance overall structure.
- Trained as Certified Trauma Specialist to broaden therapeutic expertise.
- Delivered case management and psychotherapy sessions addressing diverse diagnoses.
Education
Master's Degree - Mental Health and Substance Abuse
The Ohio State University
Columbus, OH05.2017
Bachelor of Science Degree - Human Development and Family Science
The Ohio State University
Columbus, OH05.2016
Skills
- Care coordination
- Client management
- Training and mentorship
- Problem solving
- Multidisciplinary collaboration
- Intervention planning
- Strategic planning
- Quality assurance
Certification
- LISW-S, 12/01/19, I.1901967-SUPV
- Supervisory distinction, 09/01/21, LE-00037636
Timeline
Care Coordinator PFK
Nationwide Children's Hospital
06.2024 - Current
Clinical Social Worker
The James Cancer Hospital
08.2023 - 05.2024
Licensed Therapist
AbleTo
04.2022 - 08.2023
Social Worker II
Davita Kidney Care
06.2020 - 04.2022
Community Based Clinician
I Am Boundless
05.2017 - 02.2020
Master's Degree - Mental Health and Substance Abuse
The Ohio State University
Bachelor of Science Degree - Human Development and Family Science
The Ohio State University