Logan Webb
Knoxville,TN
Summary
Reliable, hard-working, and upbeat with success at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Weigels
Knoxville, TN
08.2025 - Current
- Managed efficient cash register operations. Also, managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Organized, cleaned/dusted racks, counters, and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive impressions to welcome existing, new, and potential customers.
- Trained new sales staff on the register, product knowledge, and customer service techniques.
- Educated customers on current promotional offerings and products with rewards program.
- Exceeded monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Associate
Jacuzzi of Knoxville
Knoxville, TN
04.2025 - Current
- Developed strong customer relationships, enhancing loyalty and repeat business.
- Presented product features effectively, driving sales and customer engagement.
- Managed inventory levels, ensuring optimal stock availability for customers.
- Collaborated with management to optimize store layout for improved customer experience.
- Facilitated large dollar sales to enhance client relationships and business profitability.
Pool Technician
Blue Diamond Pools
Knoxville, TN
08.2023 - 04.2025
- Managed pool cleaning route servicing over 50 pools weekly.
- Conducted chemical tests and applied necessary treatments.
- Performed diagnostics and maintenance on equipment as required.
Construction Coordinator Assistant/Customer Relations/Sales
Campbell's Pool and Spa
Knoxville, TN
12.2022 - 06.2023
- First point of contact for all of the construction division and 2nd point of contact for the service department.
- Coordinated the progression from point of contact to completion of contracts for liner sales, liner replacements, re-tile, re-plaster, and renovation projects.
- Organized all building and electrical permits for all new construction.
- Scheduled final inspections for all new projects.
- Generated informal and formal bids for all liner sales and liner replacements.
- Organized all leads and follow up on any outstanding bids.
- Coordinated liner installations with subcontractors.
- Scheduled site visits for all construction based needs.
- Updated customers on a daily progress for all current projects.
Sugar Beet Harvest- Piler Operator
Express Employment Professionals
Sebewaing, MI
10.2021 - 11.2022
- Oversaw operations of a large piler machine to support beet farmers while managing a team of three employees in compliance with OSHA standards.
- Developed training programs for new hires in tare and operator roles.
Whitewater Raft Guide
Smokey Mountain Outdoors
Pigeon Forge, TN
03.2020 - 09.2022
- Responsible for safely taking guests down Class III/IV rapids on the Big Pigeon River. As a Trip Leader, I was responsible for 5 other river guides and their customers. Over 750 trips total in 2020/2021/2022 Seasons. One of the TOP RATED guides on TripAdvisor out of 80 guides.
Front Desk Manager
Riverstone Resort and Spa
Pigeon Forge, TN
05.2018 - 03.2020
- Supervised a team of 8 employees.
- Assisted with making reservations for guests. Supported check-in and check-out processes for visitors. Helped coordinate group bookings for events.
- Mastered PBX.
- Managed responses to third-party and resort reviews to enhance brand reputation.
- Addressed and resolved guest issues to maintain positive experiences.
- Implemented new front desk and shift procedures to enhance operational efficiency.
- Facilitated interdepartmental communication to effectively delegate tasks.
- Supervise training for new employees.
- Help guests with activity bookings and suggestions on area attractions as shift concierge.
- Conducted daily audits to ensure compliance with operational standards.
- Facilitated collaboration with unit and cabin owners to oversee personal use upgrades and ensure consistent maintenance.
Education
Bachelor's - Psychology, COMMUNICATION AND LEADERSHIP
Louisiana State University
Baton Rouge, LASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
Certification
- Swift Water Rescue ACA Level 4 August 2020 to August 2023
- First Aid and CPR June 2021 to June 2023
Timeline
Sales Associate
Weigels
08.2025 - Current
Sales Associate
Jacuzzi of Knoxville
04.2025 - Current
Pool Technician
Blue Diamond Pools
08.2023 - 04.2025
Construction Coordinator Assistant/Customer Relations/Sales
Campbell's Pool and Spa
12.2022 - 06.2023
Sugar Beet Harvest- Piler Operator
Express Employment Professionals
10.2021 - 11.2022
Whitewater Raft Guide
Smokey Mountain Outdoors
03.2020 - 09.2022
Front Desk Manager
Riverstone Resort and Spa
05.2018 - 03.2020
Bachelor's - Psychology, COMMUNICATION AND LEADERSHIP
Louisiana State University
Additional Information
Member of Phi Delta Theta-Louisiana Beta