Summary
Overview
Work History
Education
Skills
Languages
Reading, Cooking
Timeline
Generic

Loine Nyakou

Saint Louis Park,MN

Summary

Dynamic and results-oriented professional with extensive experience in the beauty retail sector, notably with MAK Beauty, Beauty Paradise and Sephora at Kohl's. Excelled in sales closing and customer service management, enhancing customer satisfaction and loyalty. Proficient in both French and English, demonstrating exceptional multitasking and organizational abilities. Also a good standing student with a 3.66 GPA and being on the dean list. Achieved significant improvements in operational efficiency and hygiene standards.

Overview

3
3
years of professional experience

Work History

Restaurant Cashier

SMSC Gaming Enterprise
01.2025 - Current
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Used POS system to enter orders, process payments and issue receipts.

Beauty Advisor

Sephora at Kohl's
10.2024 - Current
  • Maintained counter and display areas for cleanliness and organization.
  • Processed payments, entering sales in register for prompt customer service.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Managed efficient cash register operations.

Customer Service Manager

MAK Beauty
05.2023 - 09.2024
  • Followed through with client requests to resolve problems.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Assisted with pricing questions, inventory availability and changes to existing order and shipping information.

Customer Service Cashier

Beauty Paradise
01.2023 - 08.2024
  • Utilized POS system to handle customer cash and credit card transactions.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Set up new sales displays each week with fresh merchandise.
  • Counted money in drawers at beginning and end of each shift.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Operated cash register to record transactions accurately and efficiently.
  • Learned duties for various positions and provided backup at key times.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.

Education

Associate of Science - Health Information Technology

Normandale Community College
12-2026

Skills

  • Cash handling expertise
  • Excellent customer service
  • Credits and refunds
  • Detail-oriented
  • Hospitality and accommodation
  • Team collaboration

Languages

French
Native or Bilingual
Ewe
Native or Bilingual
English
Full Professional

Reading, Cooking

I enjoy reading throughout the day.

Timeline

Restaurant Cashier

SMSC Gaming Enterprise
01.2025 - Current

Beauty Advisor

Sephora at Kohl's
10.2024 - Current

Customer Service Manager

MAK Beauty
05.2023 - 09.2024

Customer Service Cashier

Beauty Paradise
01.2023 - 08.2024

Associate of Science - Health Information Technology

Normandale Community College

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