Lois Joplin
Fort Worth,TX
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
MEDICAL ASSISTANT
TX HEALTHCARE
01.2022 - Current
- Schedule appointments.
- Process imaging authorizations.
- Obtain pre-authorization for medication.
- Completed FMLA paperwork.
- Prepare patient for in office surgery.
- Start IV for in office surgery.
- Monitor patient post-surgery including collecting vitals.
- Process imaging orders
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures, and care plan instructions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
MEDICAL RECEPTIONIST
CHARLES KENNARD, MD
07.2020 - 12.2021
- Request, process and return pathology slides,
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Completed patient referrals to other medical specialists.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
MEDICAL RECEPTIONIST
LAKESIDE PHYSICIANS
06.2014 - 11.2019
- Schedule gastroenterology procedures.
- Make daily deposits.
- Place Physician's orders for labs, imagining, and prescriptions.
- Process mail.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Completed patient referrals to other medical specialists.
- Managed master calendar and scheduled appointments for providers. based on optimal patient loads and clinician availability.
- Notified manager of incidents and potential incidents relating to patients and staff for swift action.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained payments from patients and scanned identification and insurance cards.
- Placed new supply orders, managed inventory and restocked supplies,
ELECTION ADMINISTRATOR
HOOD COUNTY
10.2007 - 01.2013
- Maintained confidential voter information records.
- Maintained file system with active and inactive voter information.
- Organized and conducted all elections in Hood County including Federal, State, County, Cities and School Districts.
- Prepared department yearly budget.
- Train and supervise office clerks.
- Train and supervise election works.
- Compiled Federal, State and Local reports.
- Resolved all complaints and educated voters on election laws.
- Maintained department inventory.
- Cash handling.
- Utilized Word, Excel, Outlook, and Internet.
- Operated additional office equipment such as copier, fax and ten key.
Education
CERTIFICATION IN HEALTH INFORMATION TECHNOLOGY -
TARRANT COUNTY COLLEGE
FORT WORTH, TEXAS03.2016
High School Diploma -
Trinity High School
Euless, TX05.1987
Skills
- Computer skills using Word, Excel, Outlook, Google Docs, Athena, NextGen, Ema
- Patient Scheduling
- Inventory and Supply Management
- Medical Histories and Vital Statistics
- Exam Room Preparation
- Electronic Health Records
- HIPAA Compliance
- Multi-Line Telephone System Operation
Certification
- Nationally Registered Certified Medical Assistant, National Association for Health Professionals, 03/15/24
- MedCA Certified Phlebotomy Technician, 03/31/25
- IV Infusion Workshop, 03/13/23
- Basic Life Support, American Heart Association, 01/20/25
References
- Jennifer Harris, Receptionist, 817-559-7957
- Adele Loggins, LVN, 817-964-6391
- Michele Berryman, Office Manager, 817-578-5468
Timeline
MEDICAL ASSISTANT
TX HEALTHCARE
01.2022 - Current
MEDICAL RECEPTIONIST
CHARLES KENNARD, MD
07.2020 - 12.2021
MEDICAL RECEPTIONIST
LAKESIDE PHYSICIANS
06.2014 - 11.2019
ELECTION ADMINISTRATOR
HOOD COUNTY
10.2007 - 01.2013
CERTIFICATION IN HEALTH INFORMATION TECHNOLOGY -
TARRANT COUNTY COLLEGE
High School Diploma -
Trinity High School
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