Lois Panulla

• Coordinated patient treatment plans, scheduling, and financial discussions for orthodontic cases
• Streamlined dental office operations through efficient scheduling and coordinating appointments.
• Managed office logistics by scheduling appointments, maintaining files and collecting payments.
• Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
• Received and routed laboratory results to correct clinical staff members.
• Maintained precise patient records, consent forms, and treatment documentation in practice systems.
• Promoted oral health education among patients through informative discussions on proper hygiene practices and preventive measures.
• Greeted visitors and patients to determine needs, check appointments, and direct accordingly.

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