Versatile medical support specialist with long-term experience in dental and clinic office operations. Known for accurate records management, appointment coordination, and patient-first service. Committed to supporting smooth office workflows and positive patient experiences.
Work History
Dental Treatment Coordinator
1 Month
Docs Dental healthcare | Fort Eustis, Virginia | 06.2026 - 07.2026
Clarified treatment plans and next steps to patients during visits, enhancing patient understanding and satisfaction.
Verified insurance coverage and communicated benefit details to patients, ensuring clarity on financial responsibilities.
Coordinated patient treatment scheduling for dental providers to optimize clinic workflow.
Confirmed patient appointments in scheduling system to ensure accuracy and organization. and followed up with patients by phone.
Advance Medical Clerk
3 Months
HPMG | Poplar Bluff, Missouri | 12.2025 - 03.2026
Scheduled appointments and coordinated follow-up visits across HPMG clinic calendars.
Answered patient calls and routed messages to nurses and providers at HPMG.
Assisted front desk staff with patient check-in and check-out at HPMG.
Maintained confidentiality of all medical records in accordance with HIPAA regulations.