Lois Potts
Benton,TN
Summary
Experienced administrative professional with a strong background in executive support, calendar management, accounts payable, and confidential records management. Known for professionalism, attention to detail, and accurate coordination of meetings, invoices, and office operations.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Administrative Assistant/Accounts Payable
Polk County Executive Office
Benton, TN
09.2018 - 08.2026
- Managed executive calendars, meetings, and travel for Polk County Executive Office leaders.
- Drafted correspondence, memos, and reports for county administration review.
- Prepared agendas, packets, and minutes for executive office meetings.
- Tracked confidential records and maintained accurate filing systems for county documents.
- Coordinated office supplies, mail, and front desk operations for executive staff.
- Scheduled appointments and confirmed meeting details with internal and external partners.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Processed all Purchase Orders for the County
- Assisted in invoicing and processing all Vendor Checks for the County
Administrative Assistant
Polk County Baptist Association
Benton, TN
09.2012 - 09.2024
- Managed correspondence for Polk County Baptist Association leadership and member churches.
- Scheduled meetings, ministry events, and office calendars.
- Prepared letters, memos, and church association documents.
- Answered phone calls and greeted pastors, staff, and visitors.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Administrative Assistant
University of Tennessee in Martin
Martin, Tennessee
01.2005 - 06.2009
- Served as a Personal Administrative Assistant to 3 Full Time Social Work Professors as well as all Adjunct Social Work Professors
- Assisted the Department Administrative Assistant with all tasks for more than 20 Professors and Staff Members
- Created and maintained several spreadsheets for the department
- Assisted all Social Work Professors in typing, copying and maintaining syllabi for all University of Tennessee at Martin Social Work Courses
- Assisted Professors by proctoring classes
- Maintained all information for National Accreditation for the Social Work Department at the University of Tennessee at Martin
Substitute Teacher/Educational Assistant
Weakley County School District
Sharon, TN
05.2001 - 05.2004
Stay at Home Parent
Self
Greenfield, TN
1999 - 2001
Bank Teller
Greenfield Banking Company
Greenfield, TN
1994 - 1999
- Served as Bank Teller at the Drive Thru Branch of Greenfield Banking Company
- Served as a Bank Teller at the Main Office of Greenfield Banking Company
- Assistant to Branch Manager
- Maintained the Banks ATM machine
- Worked with the staff independently when the Branch Manager requested
- Responsible with confidentiality of all customers and employees of Greenfield Banking Company
- Assisted Customers with Customer Service issues
- Responsible for opening and closing of the Branch Office by myself
Administrative Assistant
Kellwood Company Division Office/Engineering
Rutherford, Tennessee
1991 - 1993
- Served as Administrative Assistant for 8 engineers
- Served as Personal Administrative Assistant for the head of the Engineering Department
- Responsible for all correspondence
- Created and maintained all Engineering files
- Coordinated travel arrangements for Engineers serving Kellwood Corporation in several different states
- Responsible for ordering all supplies
- Responsible for all spreadsheets built and maintained by the Engineering Department
- Responsible for monitoring the office while Engineers were traveling
Bank Teller
First State Bank
Sharon, Tennessee
1990 - 1991
Engineering Records Clerk
Kellwood Company Division Office
Rutherford, Tennessee
1987 - 1990
- Served as Engineering Records Clerk for Kellwood Corporation which manufactured clothing for company's worldwide
- Interacted daily with clients and vendors from around the world
- Worked closely with Kellwood employees in New York City
- Responsible for sourcing the goods such as zippers, thread, fabric, etc.
- Interacted daily with clients and vendors from around the world that served as a blueprint for each garment and material specifications
- Worked closely with such clients as L.L. Bean, Lands End, Nike, Patagonia, Sears and J.C. Penney
- Responsible for training new Engineering Records clerks that were hired
- Mastered phone etiquette and people skills from dealing with such a diverse group of people
Administrative Assistant
Kellwood Company Personnel Manager
Greenfield, Tennessee
1986 - 1987
- Right out of high school I started work for Kellwood Company in Greenfield in the Shipping and Receiving Department but was very quickly promoted to the Administrative Assistant position of the Personnel Manager
- Responsible for maintaining all personnel files
- Confidentiality was always key in the work that I was responsible for
- Operation of the Switchboard for the entire company
- Assisted the Personnel Manager in all aspects of Personnel Office work, for approximately 200 employees
- Quickly promoted to Engineering Records Clerk
Education
Math & History
Greenfield High School
Greenfield, TN05-1986
University of Tennessee At Martin
Martin, TNSkills
- Accounts payable
- Purchase orders
- Microsoft Excel
- Records management
- Calendar management
- Office administration
- Executive support
- Vendor relations
- Meeting coordination
- Attention to detail
- Professional communication
- Time management
- Confidentiality
- Office supply management
- Data management
- Meeting planning
- Letter preparation
- Clerical support
- Highly organized
- Database management
- Check processing
- Spreadsheets
Certification
- IAAP-International Association of Administrative Professionals Member 2007-2009
Timeline
Administrative Assistant/Accounts Payable
Polk County Executive Office
09.2018 - 08.2026
Administrative Assistant
Polk County Baptist Association
09.2012 - 09.2024
Administrative Assistant
University of Tennessee in Martin
01.2005 - 06.2009
Substitute Teacher/Educational Assistant
Weakley County School District
05.2001 - 05.2004
Stay at Home Parent
Self
1999 - 2001
Bank Teller
Greenfield Banking Company
1994 - 1999
Administrative Assistant
Kellwood Company Division Office/Engineering
1991 - 1993
Bank Teller
First State Bank
1990 - 1991
Engineering Records Clerk
Kellwood Company Division Office
1987 - 1990
Administrative Assistant
Kellwood Company Personnel Manager
1986 - 1987
Math & History
Greenfield High School
University of Tennessee At Martin