Lois Starnes
Locust,NC
Summary
Strong organization and research skills with strong teamwork and interpersonal skills. Detail oriented and self-motivated. Dedicated Team Leader with expertise in quality assurance initiatives and issue resolution. Proficient with project management. Sets example for work ethic, punctuality and quality.
Overview
25
25
years of professional experience
Work History
Team Lead/Medical Records Analyst
DeMayo Law Offices
04.2018 - 01.2024
- Communicate frequently with clients, attorneys, insurance adjusters, and medical providers
- Investigated facts to obtain relevant information necessary to determine causation, damages, and extent of injuries
- Contacting medical providers regarding client's treatment progress
- Verifying bill vs paid balances
- Ordering, reviewing, and summarizing medical records
- Ensured all files are organized, completed, and ready for attorneys to review
- Prepare demand letter and packages to insurance companies
- Experienced in case management software systems
- Training incoming and current medical analyst on a variety of tasks.
- Organized exhibits for trial by preparing materials and supporting documentation.
- Created and updated case management and client account databases.
Billing Specialist
Wells Chiropractic
Charlotte, NC
03.2016 - 04.2018
Office Manager/Certified Chiropractic Assistant
Chirolina Chiropractic
Charlotte, NC
12.2010 - 04.2018
Home Health
Neighborhood Nurses
Monroe, NC
11.2007 - 12.2010
Office Manager/Certified Chiropractic Assistant
Chirolina Chiropractic
Charlotte, NC
01.2001 - 12.2005
Office Manager
Acousti Engineering
Charlotte, NC
07.1999 - 12.2000
Education
Skills
- Medical terminology
- Word
- HIPPA Compliance
- Excel
- DBConsultants
- Autum8
- Medisoft
- Quickbooks
- Electronic Health Records
- Litify
- Epic
- Needles
- Schedule Management
- Coaching and Mentoring
References
Available upon request
Timeline
Team Lead/Medical Records Analyst
DeMayo Law Offices
04.2018 - 01.2024
Billing Specialist
Wells Chiropractic
03.2016 - 04.2018
Office Manager/Certified Chiropractic Assistant
Chirolina Chiropractic
12.2010 - 04.2018
Home Health
Neighborhood Nurses
11.2007 - 12.2010
Office Manager/Certified Chiropractic Assistant
Chirolina Chiropractic
01.2001 - 12.2005
Office Manager
Acousti Engineering
07.1999 - 12.2000
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