LoJuan Jones
Newark,DE
Summary
Experienced leader with a proven track record in guiding teams, managing complex projects, and achieving strategic objectives. Skilled at developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Recognized for a collaborative approach and unwavering commitment to excellence.
Overview
14
14
years of professional experience
Work History
Move Coordinator
Move Crew
03.2023 - Current
- Established an efficient system for tracking moving supplies inventory levels which led to a reduction in waste and unnecessary expenditures.
- Maintained strong relationships with repeat clients, leading to increased referrals and business growth.
- Reduced client complaints by proactively addressing potential issues and providing timely updates on move progress.
- Streamlined the moving process by effectively coordinating and scheduling move dates, ensuring smooth transitions for clients.
- Implemented safety protocols that reduced workplace accidents among moving crew members.
- Generated detailed reports on completed moves for upper management review, enabling data-driven decision-making within the organization.
- Managed post-move follow-up with clients to address any concerns or issues promptly, maintaining a high level of customer service excellence.
- Enhanced team productivity by creating detailed move plans and distributing tasks among crew members.
- Trained new hires on company policies, procedures, and best practices, increasing overall team effectiveness.
Materials Specialist
SWM International
03.2022 - 03.2023
- Monitored inventory storage locations to guarantee safe and efficient movement of materials for stocking and issuing.
- Performed daily floor walks and supervised receive docks to investigate and resolve material issues.
- Forecasted materials replenishment levels by performing analysis of usage, issues and criticality.
- Researched new and existing Type and Type materials to assess usability for future use.
Forklift Operator, Shipping and Receiving
Hermann Transportation
05.2019 - 02.2022
- Managed all activity related to warehouse shipping and receiving , such as inbound and outbound shipments ; inter company shipments and international shipment
- Operated forklift and power-lift truck to move material daily in and out of 54'tractor trailer
- Managed forklift daily inspections & records for entire warehouse
- Ensured all compliance of state, and local regulations including OSHA, FDA, AIB, and other organizations
- Maintained operator logs and records in accordance with Evonik policies and transportation regulations
- Maintained 98% shipping and receiving accuracy with inter state and international product
Collections Account Manager
SIMM Associates
12.2010 - 12.2019
- Resolved $2MM+ per month in student loan contract breaches on behalf of National Collegiate Trust
- As a result of excellent negotiation/closing performance, was assigned to resolve severely delinquent accounts
- Successfully negotiated 41% of repayment terms preventing default for 88+ customers per month
- Diligently worked an average of 17-22 debtor accounts per hour
- Achieved monthly incentive bonus as a top-5 collector on a consistent basis
Education
Business Management
Norfolk State University
Norfolk, VASkills
- Forklift operation
- Pallet jack operation
- Supervisory experience
- Warehouse operations
- OSHA knowledge
- FDA knowledge
- AIB knowledge
- Microsoft Office
- Excel
- Verbal communication skills
- Written communication skills
- Problem-Solving
- Time Management
- Teamwork and Collaboration
- Safety Procedures
Activities
No Limit Hurricanes, Volunteer Coach, Mentor, Trainer, Tutor, Non-profit organization centered around sports providing multiple forms of outreach for the betterment and uplift of the Wilmington community
Timeline
Move Coordinator
Move Crew
03.2023 - Current
Materials Specialist
SWM International
03.2022 - 03.2023
Forklift Operator, Shipping and Receiving
Hermann Transportation
05.2019 - 02.2022
Collections Account Manager
SIMM Associates
12.2010 - 12.2019
Business Management
Norfolk State University
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