Dynamic Assistant Manager with a proven track record at SUBWAY® Restaurants, excelling in team leadership and customer service. Successfully implemented inventory control processes, reducing waste and enhancing operational efficiency. Passionate about mentoring staff and fostering a collaborative environment to drive productivity and elevate the customer experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
SUBWAY®Restaurants
Youngstown, OH
12.2025 - 05.2026
Assisted in managing daily operations to ensure efficient service delivery.
Trained team members on food safety and preparation standards.
Implemented inventory control processes to reduce waste and optimize stock levels.
Collaborated with management to develop promotional strategies that increased customer engagement.
Monitored employee performance, providing constructive feedback to enhance productivity.
Ensured compliance with health regulations and company policies during operations.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Assistant Manager of Operations
Hot Heads
07.2024 - 11.2025
Coordinated daily operations to ensure optimal efficiency and service quality.
Streamlined inventory management processes, reducing discrepancies and improving accuracy.
Trained and supported team members in standard operating procedures and best practices.
Assisted in developing operational strategies to enhance productivity and customer satisfaction.
Implemented process improvements that enhanced workflow efficiency across departments.
Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
Trainer
Freddy’s Frozen Custard and Steakburgers
Akron,Oh
06.2022 - 05.2024
Developed and delivered engaging training programs for team members on operational procedures.
Facilitated onboarding sessions, ensuring new hires understood company standards and expectations.
Created instructional materials to enhance employee knowledge of menu items and customer service practices.
Evaluated trainee performance, providing constructive feedback to improve skills and confidence.
Collaborated with management to identify training needs and align programs with business goals.
Mentored new hires, resulting in stronger staff development and increased productivity.
Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Sandwich Artist
SUBWAY®Restaurants
Green, OH
08.2022 - 08.2023
Prepared sandwiches and salads according to customer specifications, ensuring quality and freshness.
Maintained cleanliness of work area, adhering to food safety standards and procedures.
Assisted customers with menu selections, providing recommendations to enhance their dining experience.
Operated cash register, accurately processing transactions and managing cash flow.
Trained new employees on proper food handling techniques and operational procedures.