Lola Francesca
Lake Forest Park,Washington
Summary
Creative and motivated college student with experience in customer service, hospitality, and guest engagement. Passionate about creative work and building positive connections with others, especially children. Recognized for strong communication skills, a positive attitude, and a willingness to learn. Seeking opportunities to expand my professional experience while contributing to a collaborative and customer focused team.
Overview
3
3
years of professional experience
Work History
Baker
Cheesecake Factory Inc
Lynwood Center, WA
04.2026 - Current
- Decorate, plate, and package a wide variety of cheesecakes and specialty desserts.
- Prepare espresso beverages, lattes, coffees, teas, and other specialty drinks in a fast paced environment.
- Greet guests, answer questions, and provide recommendations on cheesecake flavors and bakery products.
- Restock bakery displays and supplies while maintaining an organized, well presented workspace.
- Operate and clean commercial bakery and beverage equipment according to food safety and sanitation standards.
Seasonal , Santa's Helper
Arthur And Associates
Bellevue, WA
11.2025 - 12.2025
- Greeted families and created a welcoming, positive holiday experience for guests.
- Checked in reservations and managed guest flow.
- Assisted children before and during Santa visits, helping them feel comfortable and engaged.
- Operated the point-of-sale system, processed payments, and handled cash transactions.
- Printed and distributed professional holiday photographs.
- Provided friendly, attentive customer service while answering guest questions and resolving minor concerns.
Courtesy Clerk
QFC
Mountlake Terrace, WA
12.2024 - 06.2025
- Delivered exceptional customer service through friendly and courteous interactions at all times.
- Maintained a clean and organized store environment by emptying and restocking all trash cans, cleaning spills, and cleaning public restrooms.
- Returned shopping carts from parking lot to designated areas efficiently.
- Executed basic shelf maintenance, ensuring products were properly faced and organized.
- Assisted with stocking shelves and informed customers about grocery specials as needed.
Construction Helper
Rob Meyers
Shoreline, WA
09.2024 - 12.2024
- Cleaned work sites.
- Painted and refinished a waterfront dock using brushes and rollers.
- Removed demolition debris and construction waste from site to dumpster.
Purchasing Assistant
Nork Design Build
Redmond, WA
06.2023 - 09.2023
- Assisted in procurement of materials for fourteen building projects.
- Regularly communicated with vendors for quotes and delivery dates.
- Entered purchase order details and invoices in company accounting and tracking systems.
- Coordinated with Project Management and Design Teams to ensure accurate and timely ordering of project materials.
Education
High School Diploma -
Shorecrest Highschool
Shoreline, WA06-2025
Skills
- Customer Service
- Working with Children
- Cash Handling
- Point-of-Sale (POS) Systems
- Barista Skills
- Cake Decorating & Dessert Presentation
- Inventory Management
- Vendor Communication
- Purchase Order Processing
- Food Safety & Sanitation
- Time Management
Timeline
Baker
Cheesecake Factory Inc
04.2026 - Current
Seasonal , Santa's Helper
Arthur And Associates
11.2025 - 12.2025
Courtesy Clerk
QFC
12.2024 - 06.2025
Construction Helper
Rob Meyers
09.2024 - 12.2024
Purchasing Assistant
Nork Design Build
06.2023 - 09.2023
High School Diploma -
Shorecrest Highschool