Lola Hill
Muskogee,OK
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
General Sales Manager
Hibbett Sports
09.2018 - Current
- Increased sales revenue by implementing strategic marketing campaigns and fostering strong customer relationships.
- Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
- Enhanced customer satisfaction by delivering personalized service and addressing concerns in a timely manner.
- Collaborated with cross-functional teams to develop innovative product offerings that catered to diverse customer needs.
- Cultivated a positive work environment that motivated staff members to exceed individual and team goals regularly.
- Strengthened brand reputation through participation in industry events, conferences, and networking opportunities.
Cashier Team Lead
Home Depot
08.2016 - 01.2018
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Collaborated with management to develop strategies for improving the overall shopping experience.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Education
Bachelor of Science - Sociology
Northestern State University
Tahlequah, OK05.2021
Skills
- Onboarding
- Policy Interpretation
- Verbal and written communication
- Documentation And Reporting
- Employee Relations
- New employee orientations
- Problem-solving abilities
- Analytical Thinking
- Employee Coaching
- Termination Procedures
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteHybridImportant To Me
Company CultureCareer advancementPaid time offPaid sick leaveTimeline
General Sales Manager
Hibbett Sports
09.2018 - Current
Cashier Team Lead
Home Depot
08.2016 - 01.2018
Bachelor of Science - Sociology
Northestern State University
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