Lola Loera
Sugar Land,TX
Summary
I am actively seeking a full-time position, with competitive compensation, where I can effectively utilize my skills to contribute to the company's success and grow professionally, with the opportunity for future advancement within the company.
Overview
10
10
years of professional experience
Work History
BLC- Leasing Consultant
Silverbrooke Apartments
Stafford, TX
07.2021 - Current
- Conduct and schedule property tours (utilizing a golf cart for transportation) · Streamline comprehensive application and screening processes, oversee the lease approval process and maintain confidential resident files · Execute meticulous apartment cleaning and oversee resident move-ins and move-outs · Help manage rent ledgers, billing, contracts, renewals, and notices · Manage resident inquiries and complaints to ensure satisfactory resolutions · Coordinate resident
events by handling all aspects of planning, scheduling, setup, ordering, and decoration · Manage property social media profiles · Assist other properties in Houston with these same tasks, as needed.
Customer Service Representative
Dillard's
Sugar Land
07.2018 - 04.2020
- Responded to and directed all calls, assisted customers with payments and purchases, gift wrapping, processed shipping and pickup orders, managed store cash office duties, handled executive/admin office duties as needed
Cleaning Specialist
Pearline's Cleaning Service
Sugar Land, TX
06.2016 - 04.2020
- Scheduled and confirmed cleaning appointments, performed various standard and deep cleaning tasks on multistory occupied homes
Bather/Customer Service Representative
PetSmart
Sugar Land
02.2017 - 07.2018
- Handled scheduling of salon appointments, performed pet safety inspections, provided grooming and walk-in services, and ensured a clean salon environment
Administrative Assistant
LH&H Plumbing
HOUSTON, TX
06.2015 - 08.2017
- Delivered general administrative support, including organizing files and managing external calls
Education
Associate of Arts Degree - Psychology
Lone Star College
Tomball, TX01.2021
Wharton County Junior College
Sugar Land, TX01.2018
I.H. Kempner High School
Sugar Land, TX01.2017
Skills
- Office administrative/secretarial Support
- Customer Service
- Appointment Scheduling
- Cash Drawer Management
- Social media marketing
- Event coordinating
References
- Jessica Lunsford, (281) 499-1163, Silverbrooke Apartments
- Lisa Fulginiti, (832) 673-8175, LH&H Plumbing
- Pearline Donalson, (281) 639-0546, Pearline's Cleaning Service
- More available upon request
Timeline
BLC- Leasing Consultant
Silverbrooke Apartments
07.2021 - Current
Customer Service Representative
Dillard's
07.2018 - 04.2020
Bather/Customer Service Representative
PetSmart
02.2017 - 07.2018
Cleaning Specialist
Pearline's Cleaning Service
06.2016 - 04.2020
Administrative Assistant
LH&H Plumbing
06.2015 - 08.2017
Associate of Arts Degree - Psychology
Lone Star College
Wharton County Junior College
I.H. Kempner High School
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