Lola Nelson
Rusk
Summary
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Office Administrator
Abbco
01.2016 - Current
- Assigned work and monitored performance of project personnel.
- Organized meetings, conferences, travel arrangements and other events as required.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Coordinated and managed daily administrative operations of the office.
- Monitored office equipment maintenance contracts ensuring all equipment is serviced regularly according to manufacturer's guidelines.
PNA II
Texas Health and Human Services
04.2025 - 08.2025
- Self-motivated, with a strong sense of personal responsibility.
- Responded to numerous volatile situations and violent outbreaks to restore safety and security of patients and staff.
- Built trust with patients from various cultural backgrounds through culturally competent care practices tailored to individual needs.
Emergency Dispatcher
ExxonMobil Chemical
01.2014 - 12.2015
- Carried out multiple fire dispatch assignments in region, monitoring communications in case crews needed backup.
- Ensured that all dispatch requests were handled promptly and efficiently.
- Coordinated dispatchers schedules to ensure no calls were missed.
Private Security Officer
Allied Universal Security Services
01.2013 - 12.2015
- Provided first aid assistance when required due to injuries sustained onsite.
- Confirmed identity of individuals seeking entry into restricted areas.
- Responded to emergency situations and notified appropriate personnel.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Searched bags manually to identify prohibited items and contraband.
Education
Certificate - Certified Clinical Medical Assistant
Nicole's Learning Academy
12-2024
Certificate - Legal Office
Lone Star College
Houston, TX05-2017
Associate of Arts - Business Administration
Lone Star College
Houston, TXSkills
- Phlebotomy
- HIPAA compliance
- EKG set up and monitoring
- Certified in basic life support (BLS)
- Office administration
- CPR
- Electrocardiography (EKG)
- First aid
- Emergency response preparedness
Certification
- CCMA #N7J8G7Q5 NHA
Timeline
PNA II
Texas Health and Human Services
04.2025 - 08.2025
Office Administrator
Abbco
01.2016 - Current
Emergency Dispatcher
ExxonMobil Chemical
01.2014 - 12.2015
Private Security Officer
Allied Universal Security Services
01.2013 - 12.2015
Certificate - Legal Office
Lone Star College
Associate of Arts - Business Administration
Lone Star College
Certificate - Certified Clinical Medical Assistant
Nicole's Learning Academy
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