Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lola Tolen

Buffalo

Summary

Dedicated counter server with a strong focus on customer service, order accuracy, and cleanliness. Committed to delivering exceptional dining experiences while adhering to food safety regulations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Counter Server

Salty Bread Pizza Cafe
Rochester
11.2025 - Current
  • Delivered exceptional customer service, enhancing overall dining satisfaction.
  • Ensured cleanliness of work areas, complying with health regulations for safe dining.
  • Coordinated with team members during peak service times to streamline operations.
  • Assisted in the preparation of food items, such as salads, sandwiches, and desserts.

Counter Server

Schaller's
Rochester
06.2022 - 01.2026
  • Executed daily opening and closing duties, ensuring clean counters and well-stocked supplies for smooth operations.
  • Received, checked and arranged food orders for in-store and carry out customers.
  • Managed cash transactions and processed payments with precision at the register, enhancing customer experience.
  • Coordinated with kitchen staff to ensure timely and accurate fulfillment of customer orders.

Baker

Crumbl Cookies
Rochester
08.2024 - 06.2025
  • Baked various cookie flavors according to standard recipes, ensuring consistent quality and taste.
  • Monitored oven temperatures and baking times to achieve optimal cookie texture and flavor.
  • Decorated cookies with icing and toppings to meet presentation standards.
  • Ensured that all health regulations were followed at all times while working in the kitchen.
  • Collaborated with customers to determine bakery item preferences and accurately take orders.

Education

High School Diploma -

Irondequoit Highschool
Irondequoit, NY
06-2024

LMT - massage

New York Institute of Massage
Williamsville, NY
03-2026

Skills

  • Customer service
  • Team collaboration
  • Food safety compliance
  • Effective communication
  • Order accuracy
  • Kitchen organization
  • Cleanliness standards
  • Excellent work ethic

Certification

ServSafe certification

Timeline

Counter Server

Salty Bread Pizza Cafe
11.2025 - Current

Baker

Crumbl Cookies
08.2024 - 06.2025

Counter Server

Schaller's
06.2022 - 01.2026

High School Diploma -

Irondequoit Highschool

LMT - massage

New York Institute of Massage
Lola Tolen