Lolade Akinnuoye
Houston,TX
Summary
Detail-oriented Front Office Assistant with strong communication and problem-solving skills. Experienced in patient scheduling and team coordination, committed to enhancing office efficiency and providing excellent patient care.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Front Office Assistant
A & T Family Medical
Greenbelt, MD
08.2023 - 08.2026
- Managed patient scheduling to optimize appointment flow and enhance office efficiency.
- Assisted with patient intake processes, ensuring accurate data collection and confidentiality compliance.
- Coordinated communication between medical staff and patients, fostering a supportive environment.
- Maintained organized records and filing systems to streamline access to patient information.
Shift Leader
Jersey Mike's Subs
Riverdale Park, MD
06.2025 - 07.2026
- Supervised daily operations to ensure efficient service delivery and high customer satisfaction.
- Coordinated team schedules to ensure adequate coverage during peak service hours.
- Trained and mentored new staff on operational procedures and customer engagement techniques.
- Implemented inventory management practices to maintain optimal stock levels and reduce waste.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Student Government Secretary
Parkdale High School
Riverdale Park, MD
08.2024 - 05.2026
- Collaborated with executive board to plan and execute school-wide events effectively.
- Facilitated communication between student body and administration, ensuring concerns were addressed.
- Drafted meeting minutes and disseminated information to stakeholders promptly.
- Organized and maintained accurate records of student government meetings and initiatives.
- Assisted in budget management for events, ensuring resources were allocated efficiently.
Crew Member
Playa Bowls
College Park, MD
06.2024 - 09.2024
- Prepared and served menu items to ensure customer satisfaction and operational efficiency.
- Collaborated with team members to optimize service speed during peak hours.
- Maintained cleanliness and organization of workstations to uphold health and safety standards.
- Assisted in inventory management, ensuring adequate stock levels for daily operations.
Education
High School Diploma -
Parkdale High School
Riverdale Park, MD05.2026
Bachelor of Science -
University of Houston
Houston, TX05.2030
Dual Enrollment -
Prince George's Community College
Upper Marlboro, MD05.2025
Skills
- Effective communication
- Verbal communication
- Problem-solving
- Teamwork
- Patient management
- Problem-solving skills
- Active listening
- Customer Service
Certification
HIPAA CERTIFICATION
CPR-AED CERTIFICATION
Timeline
Shift Leader
Jersey Mike's Subs
06.2025 - 07.2026
Student Government Secretary
Parkdale High School
08.2024 - 05.2026
Crew Member
Playa Bowls
06.2024 - 09.2024
Front Office Assistant
A & T Family Medical
08.2023 - 08.2026
Bachelor of Science -
University of Houston
High School Diploma -
Parkdale High School
Dual Enrollment -
Prince George's Community College