Summary
Overview
Work History
Education
Skills
Timeline
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Lolita Malanciuc

server
Sacramento,CA

Summary

I am very experienced in food service and my expertise are customer service, working in fast paced environments, and being organized.

Overview

8
8
years of professional experience

Work History

Server

IHOP
01.2023 - Current
  • Optimized table turnover rates by quickly clearing dishes after guests had finished their meals, allowing for prompt seating of new arrivals.
  • Maintained a clean and organized work environment, adhering to health and safety standards.
  • Managed inventory levels during overnight shifts, restocking supplies as necessary to maintain adequate stock levels for peak hours.
  • Effectively resolved customer complaints or issues by listening attentively and implementing solutions that met their needs.
  • Answered customers' questions, recommended items, and recorded order information.

Kitchen Staff

Plates Café and Catering
11.2022 - Current
  • Prepared food as part of team, working all stations in back of the house
  • Reviews recipes, weighs ingredients, baking, decorating and packaging desserts for holiday and monthly dessert subscriptions
  • Clean and maintain kitchen
  • Assists with food preparation and serving for catered event on/off-site

Server

Sunrise Waffle House
02.2022 - 09.2022
  • Provided excellent customer service and handled 10+ tables at a time
  • Multi-line phone system cashier
  • Trained new employees

Server

Holiday Inn
04.2018 - 08.2021
  • Prepared all setup in restaurant opened restaurant handled room service and phone call to go orders
  • Resolved customer issues with professionalism
  • Gained high-rating customer satisfaction
  • Identified and escalated priority issues that need immediate attention
  • Served 20+ tables at a time

Busser

Rudy’s Hideaway
10.2017 - 04.2018
  • Helping servers setup and clear tables
  • Get customers’ drinks and get refills
  • Food runner

Education

High school diploma -

Kinney High School

Skills

  • Food service
  • Serving
  • Customer service
  • Fast paced environments
  • Organization

Timeline

Server

IHOP
01.2023 - Current

Kitchen Staff

Plates Café and Catering
11.2022 - Current

Server

Sunrise Waffle House
02.2022 - 09.2022

Server

Holiday Inn
04.2018 - 08.2021

Busser

Rudy’s Hideaway
10.2017 - 04.2018

High school diploma -

Kinney High School

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Lolita Malanciucserver