Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Lolita Waychoff

Lolita Waychoff

Carpentersville,IL

Summary

Hardworking and passionate prospective employee with a positive attitude. Fervent about providing excellent customer service and exceeding expectations. Ready to help team achieve company goals.

Overview

24
24
years of professional experience

Work History

Personal Home Health Assisnt

State Of Illinois-Department Of Human Services
07.2013 - 10.2022

-Built strong relationships with clients to deliver emotional support and companionship.
-Supported ambulation and physical therapy needs by conducting planned exercise routines.
-Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
-Assisted clients with daily living needs to maintain self-esteem and general wellness.
-Prepared meals and snacks to provide proper nutrition and hydration.
-Provided emotional support to enhance well-being and coping skills.
-Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
-Worked with individuals with special needs to increase social skills and independence.
-Transported individuals to events and activities, medical appointments, and shopping trips.

  • Supported needs of [Numbs]+ residents under long-term care..
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Researched and recommended community resources to meet clients' needs.

Sales Associate

Circle K (Alimentation Couche-Tard)
03.2018 - 11.2019

-Greeted customers entering store and responded promptly to customer needs.
-Used POS system to enter orders, process payments and issue receipts.
-Worked closely with shift manager to solve problems and handle customer concerns.
-Built trustful relationships with customers to encourage return visits.
-Checked customer identification for alcohol, cigarette, and lottery sales.
-Performed cash, card and check transactions to complete customer purchases.
-Worked flexible schedule and extra shifts to meet business needs.
-Monitored and adjusted inventory levels to meet customer needs and demands.

  • Engaged with customers to effectively build rapport and lasting relationships.

Group Home Assistant

Pioneer Home Health Care
01.2005 - 11.2010

-Helped clean and prepare patient consultation rooms to maintain hygiene standards
-Supported needs of [Number]+ residents under long-term care.
-Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
-Supported ambulation and physical therapy needs by conducting planned exercise routines.
-Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
-Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
-promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.

  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.

Branch Manager

TCF National Bank
05.1998 - 09.2000
  • Boosted sales and customer loyalty through incentive programs.
  • Resolved various issues impacting sales management and business operations.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.

Education

Diploma - Health And Wellness

Stratford University
Falls Church, VA
08.2005

High School Diploma -

Morong High School
Morong Baatan, PI
03.1973

Skills

  • Exceptional Communicator
  • Customer Relationship Management and Building Customer Loyalty
  • Complex and Effective Problem-Solving
  • Leadership Experience and Interpersonal Skills

Languages

Tagalog
Native or Bilingual

Timeline

Sales Associate

Circle K (Alimentation Couche-Tard)
03.2018 - 11.2019

Personal Home Health Assisnt

State Of Illinois-Department Of Human Services
07.2013 - 10.2022

Group Home Assistant

Pioneer Home Health Care
01.2005 - 11.2010

Branch Manager

TCF National Bank
05.1998 - 09.2000

Diploma - Health And Wellness

Stratford University

High School Diploma -

Morong High School
Lolita Waychoff