Lolita C Brown-Hendricks
Hemet,CA
Summary
Leveraged 30 years of extensive medical expertise to provide exceptional administrative support in diverse healthcare environments.
Overview
2026
2026
years of professional experience
Work History
In Home Support Provider
In Home Support Services Riverside County
03.2025 - Current
- Assisted clients with daily living activities, including personal hygiene and meal preparation.
- Adapted care plans based on individual client needs and feedback to improve service delivery.
- Coordinated transportation for clients to medical appointments and social events as needed.
- Enhanced client quality of life by providing compassionate and attentive personal care services.
Delivery Driver
DoorDash, Rancho Santa Margarita, California
2019 - Current
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Nursing Assistant
West Los Angeles VA Medical Center
04.2019 - 01.2020
- Assisted nursing staff with patient care, ensuring comfort and safety during daily activities.
- Monitored vital signs, documenting changes to support clinical decision-making.
- Provided emotional support to patients, fostering a compassionate environment for recovery.
- Maintained cleanliness and organization of patient areas, adhering to infection control protocols.
Mental Health Technician
Clement J. Zablocki VA Medical Center
04.2000 - 2005
- Assisted patients with scheduling appointments and managing medical records.
- Coordinated communications between healthcare providers and patients to enhance service delivery.
- Conducted routine patient assessments and documented vital signs accurately in electronic health records.
- Trained new staff on administrative protocols and patient interaction best practices.
- Streamlined billing processes, enhancing accuracy of claims submissions to insurance companies.
- Ensured compliance with HIPAA regulations while handling sensitive patient information securely.
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Education
No Degree - Medical Assistant
American Career College
CASkills
*Computer Literate
* Filling & Charting
* Scheduling and Rescheduling Patients
*Establishing and Maintaining Medical charts for inpatients as well as outpatients
*Handling of incoming and outgoing phones calls from patient and staff alike
*Obtain medical information from patients during intake process and documenting of information collected in Cprs and Vista
*Ensuring encounters forms are completed in order to obtain appropriate Workload
*Documentation of cancellation and no shows
Timeline
In Home Support Provider
In Home Support Services Riverside County
03.2025 - Current
Nursing Assistant
West Los Angeles VA Medical Center
04.2019 - 01.2020
Mental Health Technician
Clement J. Zablocki VA Medical Center
04.2000 - 2005
Delivery Driver
DoorDash, Rancho Santa Margarita, California
2019 - Current
No Degree - Medical Assistant
American Career College