Summary
Overview
Work History
Education
Skills
Timeline
Generic

LOMA EAVES

Merryville,LA

Summary

Proficient in providing exceptional customer service and organizational skills in case management. Known for enhancing client experiences through engaging activities and effective communication, committed to driving positive outcomes and facilitating successful client transitions.

Overview

16
16
years of professional experience

Work History

Case Manager

Momentum for Health
San Jose, CA
12.2014 - 02.2024
  • Delivered personalized support to clients pursuing health improvements, enhancing their overall experience.
  • Partnered with community providers to coordinate necessary care for clients, improving access to resources.
  • Facilitated engaging outings to aquariums, museums, and parks, enriching client experiences and promoting social interaction.

Reservations Coordinator

Redwood Glen
Loma Mar, California
06.2008 - 08.2010
  • Converted calls to reservations by effectively communicating amenities and services.
  • Responded to inquiries regarding availability, rates, amenities, special offers, and policies.
  • Managed reservation systems to improve efficiency of guest bookings and inquiries.
  • Coordinated interdepartmental communication to create seamless guest experiences.
  • Assisted in preparing promotional materials for hotel packages and discounts.

Education

Master of Science - Psychology

Notre Dame De Nemur University
Belmont, CA
12-2005

Bachelor of Science - Psychology/Marketing

Middle Tennessee State University
Murfreesboro, TN
05-1995

Skills

  • Successfully placed 85-90% of clients in transitional housing into permanent housing by providing case management
  • Awarded South West Louisiana first place in Children's Miracle Network sales through cashiering at Rite Aid
  • Successfully upgraded guests' rooms at hotels from the position of front desk clerk

Timeline

Case Manager

Momentum for Health
12.2014 - 02.2024

Reservations Coordinator

Redwood Glen
06.2008 - 08.2010

Master of Science - Psychology

Notre Dame De Nemur University

Bachelor of Science - Psychology/Marketing

Middle Tennessee State University
LOMA EAVES