Sydney Gillespie
Madison,WI
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
8
8
years of professional experience
Work History
Periodontal and Implant Patient Coordinator
Dental Health Associates
08.2023 - 06.2025
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Handled sensitive situations with empathy when dealing with distressed patients or those facing serious health challenges.
- Maintained up-to-date knowledge on insurance policies, medical terminology, and clinic protocols in order to provide accurate information and assistance to patients.
- Coordinated referrals to specialists as needed, following up with patients to confirm appointments and provide necessary information.
- Assisted in the training of new Patient Coordinators, sharing best practices and ensuring consistent quality of service across the team.
Family Nanny
Jillian Fose
08.2020 - 08.2023
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Taught children everyday skills and language.
- Implemented daily routine to maintain structure and stability
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Transported children safely to school, activities and appointments on time.
- Developed creative activities to encourage physical, social and emotional growth.
Family Nanny
Stacy Gencheff
10.2022 - 08.2023
Family Nanny
Ahna Barreau
05.2017 - 08.2023
Family Nanny
Marrgrett Jorgensen
08.2018 - 08.2020
Family Nanny
Mike Terrill
12.2018 - 12.2019
Education
Associates Of Arts - Design
Madison Area Technical College
Madison, WISkills
- Attention to detail
- Creative problem solving
- Relationship building
- Social skill development
- Behavior modeling
- Interpersonal communication
Timeline
Periodontal and Implant Patient Coordinator
Dental Health Associates
08.2023 - 06.2025
Family Nanny
Stacy Gencheff
10.2022 - 08.2023
Family Nanny
Jillian Fose
08.2020 - 08.2023
Family Nanny
Mike Terrill
12.2018 - 12.2019
Family Nanny
Marrgrett Jorgensen
08.2018 - 08.2020
Family Nanny
Ahna Barreau
05.2017 - 08.2023
Associates Of Arts - Design
Madison Area Technical College
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