Dedicated receptionist professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
13
13
years of professional experience
Work History
Office Assistant
Florin Gardens CO-OP/Ultimate Staffing Agency
11.2023 - 11.2023
Answer phones and take messages.
Implemented filing system.
Filing
Increased customer satisfaction by providing professional and courteous front desk support.
Welcomed Office Visitors.
Assisted where needed
Receptionist/Administrative Assistant
Society For The Blind/Ultimate Staffing Agency
03.2023 - 07.2023
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Volunteered to help with special projects of varying degrees of complexity.
Assisted coworkers and staff members with special tasks as needed.
Greeted Clients and visitors and directed to appropriate department.
Front Desk Receptionist
Delta Family Dentistry
08.2021 - 10.2022
Answered phones and Greeted patients
Checked patients in and out
Used Dentrix
Scheduled appointments
Appointment confirmations
Insurance Verification
Faxing, scanning, copying, filing
Front Desk Receptionist
Selah Vision Clinic
03.2021 - 06.2021
Scheduling patients, collecting co pays, checking patients in and out, verifying insurance, answering
phone lines, greeting patients and visitors, confirmation calls, scanning , copying and printing
Business Office Manager/admin assistant
Ponderosa Assisted Living
03.2019 - 01.2021
Answer multi-line phones
Greet visitors
Take payment
Deposits
Billing for both private pay and COPES
Create monthly billing statements for all residents
Maintain ledgers
Add new employees to PCC system
Time Clock- Enter and remove staff from Time clock
Create and maintain employee files /I-9
Background checks on all current and new hires
Monthly Care and Medication Report
Create and maintain all employee files
Receptionist/ Front Desk
Landmark Care Center
06.2010 - 03.2019
Greet all walk-in traffic and direct to desired location
Answer Multi-line phones and route calls to appropriate staff
Manage Patient Trust Accounts
Manage and maintain employee files
Accept payments (cash, checks, and credit cards) for monthly payments, trust accounts and issued
receipts
Manage and deliver incoming mail to appropriate department/person
Ordered paper and office supplies for facility
Create temporary name tags for new employees and order permanent name tags for long term staff
Write Trust check for salon every Monday
Accept money for meal tickets and
Distribute Pay checks twice a month
Filing, faxing, scanning
Administrative support
Education
GED -
Yakima Valley Community College
Yakima, WA
Skills
Customer Service
Multi-line Phone Systems
Dental receptionist
Dentrix
Scheduling
Filing & organization
Relationship building
Mail handling
Time management
Timeline
Office Assistant
Florin Gardens CO-OP/Ultimate Staffing Agency
11.2023 - 11.2023
Receptionist/Administrative Assistant
Society For The Blind/Ultimate Staffing Agency
03.2023 - 07.2023
Front Desk Receptionist
Delta Family Dentistry
08.2021 - 10.2022
Front Desk Receptionist
Selah Vision Clinic
03.2021 - 06.2021
Business Office Manager/admin assistant
Ponderosa Assisted Living
03.2019 - 01.2021
Receptionist/ Front Desk
Landmark Care Center
06.2010 - 03.2019
GED -
Yakima Valley Community College
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