London Delahunty
Centerville
Summary
Diligent problem-solver with resourceful approach to challenges and organized style.
Overview
2
2
years of professional experience
Work History
Teller
America First Credit Union
09.2023 - Current
- Improved member satisfaction by providing efficient and accurate transaction processing.
- Assisted members with account inquiries, resolving issues promptly and professionally.
- Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
- Increased cross-selling opportunities by identifying member needs and recommending appropriate banking products or services.
Cleaning Technician
Capital Cleaning
01.2023 - 08.2023
- Delivered quality customer service to address urgent needs and cleaning requests.
- Adhered to safety protocols, resulting in zero complaints, hazards, or lost-time accidents.
- Handled equipment, chemicals, and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
Operator
AvantGuard
10.2021 - 01.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Researched issues through identification of similar past problems and recommended most appropriate solution.
Education
High School Diploma -
Viewmont High School
Bountiful, UT01.2021
Skills
- Call Documentation
- Responding to Difficult Customers
- Upbeat and Positive Personality
- Understanding Subscriber Needs
Timeline
Teller
America First Credit Union
09.2023 - Current
Cleaning Technician
Capital Cleaning
01.2023 - 08.2023
Operator
AvantGuard
10.2021 - 01.2023
High School Diploma -
Viewmont High School
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