London Laster
Summary
Motivated high school graduate with experience in customer service, food service, and administrative support. Skilled in managing fast-paced environments, assisting customers, and collaborating effectively. Committed to building positive relationships and enhancing professional skills while preparing for Morgan State University.
Overview
2
2
years of professional experience
Work History
Seasonal Event Staff
Baltimore Wine Village
Baltimore, Maryland
2026.05 - 2026.05
- Set up event spaces for wine tastings and food pairings.
- Addressed guest inquiries about wines and event details to enhance their understanding and enjoyment.
- Collaborated with team members to ensure smooth event operations.
- Maintained cleanliness and organization of event areas during functions.
- Provided support in serving food and beverages to attendees.
- Interacted with attendees to create a welcoming atmosphere and enrich their event experience.
- Followed safety protocols to ensure a secure environment for guests.
- Delivered customer service support by answering attendee questions and ensuring satisfaction throughout the event.
Server
Oak Crest Senior Living
Parkville, Maryland
2024.08 - 2026.05
- Delivered exceptional dining experiences for residents at a senior living community.
- Assisted residents with menu selections and dietary restrictions during meal service.
- Maintained cleanliness and organization of dining areas throughout service hours.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Provided friendly and attentive customer service to enhance resident satisfaction.
- Handled resident feedback and concerns to improve service quality promptly.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Student Worker
Office of Mayor Brandon Scott
Baltimore, Maryland
2025.06 - 2025.08
- Assisted in organizing community events and outreach programs for local residents.
- Supported administrative tasks, including filing, data entry, and document preparation.
- Collaborated with team members to prepare reports and presentations for public meetings.
- Maintained office supplies inventory and assisted in procurement processes.
- Followed instructions from management to complete tasks according to exact specifications.
Cashier & Food Preparer
Good Part & Co.
Baltimore, Maryland
2024.06 - 2024.08
- Handled cash, credit, and mobile payments using point-of-sale system effectively.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Processed customer transactions efficiently and accurately at busy retail location.
- Maintained clean and organized checkout area for optimal customer experience.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers with product inquiries and provided recommendations on merchandise.
- Resolved customer complaints promptly while maintaining a positive shopping environment.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Managed inventory levels by restocking shelves and organizing displays regularly.
Education
Western High School
Baltimore, MarylandSkills
Motivated high school graduate with experience in customer service, food service, and administrative support Skilled in managing fast-paced environments, assisting customers, and collaborating effectively Committed to building positive relationships and enhancing professional skills while preparing for Morgan State University
Motivated high school graduate with experience in customer service, food service, and administrative support Skilled in managing fast-paced environments, assisting customers, and collaborating effectively Committed to building positive relationships and enhancing professional skills while preparing for Morgan State University
Affiliations
- Girl Scouts (2012–2025)
- Volunteer, Salvation Army
- World Changers S.I.S.T.E.R.S. Program (2014–2015)
- Charm School (2018–2020)
- Northwood Softball Team (2015–2017)(2024–2025)
- Baltimore County Gymnastics (2015–2017)
- Parkville Soccer Team (2014–2016)
Timeline
Seasonal Event Staff
Baltimore Wine Village
2026.05 - 2026.05
Student Worker
Office of Mayor Brandon Scott
2025.06 - 2025.08
Server
Oak Crest Senior Living
2024.08 - 2026.05
Cashier & Food Preparer
Good Part & Co.
2024.06 - 2024.08
Western High School