London Lohr
Lehigh Acres,FL
Summary
Personable and organized with talent for effective team coordination and problem-solving. Skilled with customer service excellence that creates a welcoming atmosphere for guests. Collaborative leader that partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with employees as well as guests.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Zaxbys
06.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Oversaw daily operations to maintain store cleanliness and organization.
Education
High School Diploma -
Lehigh Senior High School
Lehigh Acres, FL05-2024
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Customer relations
- Team motivation
- Task delegation
- Staff management
- Conflict resolution
- Staff supervision
- Multitasking and organization
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Assistant Manager
Zaxbys
06.2024 - Current
High School Diploma -
Lehigh Senior High School
Similar Profiles
Scedric JacksonScedric Jackson
Cook/Cashier at ZaxbysCook/Cashier at Zaxbys
Andrew MillerAndrew Miller
Assistant Manager at ZaxbysAssistant Manager at Zaxbys
Jenesis RobinsonJenesis Robinson
Cashier at ZaxbysCashier at Zaxbys