Summary
Overview
Work History
Education
Skills
Timeline
Generic

Londyn Paulson

Bismarck

Summary

I’m a Marketing student who is interested in how brands connect with people and turn ideas into meaningful messages. I enjoy looking at how advertising, social media, and public relations work together to shape how a brand is seen and remembered. Through school and real-world experiences, I’ve started building skills in communication, organization, and understanding different audiences. I like being part of projects where I can contribute ideas, stay organized, and help bring a message to life clearly and engagingly. I’m dependable, detail-oriented, and always looking for ways to improve. My goal is to continue growing my skills in marketing and communication while gaining experience that helps me better understand branding, media, and audience connection.

Overview

4
4
years of professional experience

Work History

Customer Experience Supervisor

Chick-Fil-A Restaurant
Bismarck, ND
09.2025 - Current

- Supervise daily operations and lead shift leaders during shifts

- Train new employees and support team development

- Help maintain positive customer experience and brand reputation

- Assist with store culture, team engagement, and communication

- Contribute to social media ideas and marketing efforts

Shift Leader

Chick-Fil-A Restaurant
Bismarck, ND
08.2024 - 09.2025

- Lead team members during shifts to keep operations running smoothly

- Managed workflow, delegated tasks, and ensured efficiency during high-volume periods

- Handled customer concerns and resolved issues quickly and professionally

- Supported training and development of new employees

- Maintained food safety, cleanliness, and company standards

Drive-Thru Coordinator

Chick-Fil-A Restaurant
Bismarck, ND
11.2023 - 08.2024

- Helped direct drive-thru operations to maintain speed, accuracy, and customer satisfaction

- Communicated with team members to ensure orders were completed correctly and on time

- Monitored order flow and adjusted positioning to improve efficiency

- Provided friendly, fast service while managing high-pressure situations

Trainer

Chick-Fil-A Restaurant
Bismarck, ND
04.2023 - 11.2023

- Trained new team members on procedures, systems, and customer service expectations

- Demonstrated proper techniques and ensured consistency with company standards

- Gave feedback and support to help new employees improve and gain confidence

- Assisted in creating a positive and welcoming team environment

FOH Team Member

Chick-Fil-A Restaurant
Bismarck, ND
03.2022 - 04.2023

- Delivered high-quality customer service in a fast-paced environment

- Prepared beverages and handled orders with accuracy and attention to detail

- Worked collaboratively with team members to meet daily goals

- Maintained cleanliness and followed food safety guidelines

Education

High School Diploma -

Bismarck High School
Bismarck, ND

Skills

  • Teamwork
  • Multitasking and prioritizing
  • Problem-solving
  • Time management
  • Attention to detail
  • Reliability
  • Customer satisfaction
  • Effective communication
  • Adaptability and flexibility

Timeline

Customer Experience Supervisor

Chick-Fil-A Restaurant
09.2025 - Current

Shift Leader

Chick-Fil-A Restaurant
08.2024 - 09.2025

Drive-Thru Coordinator

Chick-Fil-A Restaurant
11.2023 - 08.2024

Trainer

Chick-Fil-A Restaurant
04.2023 - 11.2023

FOH Team Member

Chick-Fil-A Restaurant
03.2022 - 04.2023

High School Diploma -

Bismarck High School