Long Le
Randolph,MA
Summary
Offering compassionate and supportive approach, eager to learn and develop in mentoring environment. Brings understanding of educational principles and effective communication techniques. Ready to use and develop interpersonal and organizational skills in [Desired Position] role.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Manager,supervisor
03.2024 - 09.2025
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Assisted in menu knowledge and food pairings to enhance guest satisfaction.
- Managed order accuracy by effectively communicating with kitchen staff and guests.
- Maintained cleanliness and organization of dining area to uphold health standards.
- Adapted quickly to changing environments during peak hours, ensuring efficient service delivery.
- Handled cash register operations, accurately processing payments and managing transactions.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
Digital Illustrator
Self-employeed
03.2022 - 06.2022
- Created engaging illustrations for educational materials, enhancing student learning experiences.
- Created digital illustrations for marketing campaigns, enhancing visual storytelling and brand identity.
- Collaborated with writers to ensure visual elements aligned with textual content.
- Participated in brainstorming sessions, generating innovative ideas for project themes and visuals.
- Adapted styles based on feedback, ensuring client satisfaction and meeting project goals.
Education
High School Diploma -
Boston International High School
Dorchester, MA06-2022
Skills
- Customer service
- Order taking
- Service quality
- Problem-solving
- Food safety awareness
- Guest engagement
- Complaint resolution
- Decision-making
LANGUAGES
Vietnamese
English
Timeline
Restaurant Waiter
Manager,supervisor
03.2024 - 09.2025
Digital Illustrator
Self-employeed
03.2022 - 06.2022
High School Diploma -
Boston International High School