Lonnie Cooke
Fort Gaines,GA
Summary
Dedicated driver with a clean record and extensive experience. Expert in navigational systems and time management, consistently achieving on-time deliveries. Known for exceptional customer service and fostering strong client relationships, ensuring satisfaction and trust. Committed to safety and compliance, maintaining high standards in maintenance operations.
Overview
5
5
years of professional experience
Work History
Driver
KTR Transportation
Eufaula, AL
07.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Updated logs and tracking documents accurately and according to schedule requirements.
Driver
B&S Carriers
Albany, GA
02.2022 - 07.2023
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
Owner/Operator Truck Driver
SEMBL Transport LLC
Fort Gaines, GA
06.2020 - 02.2022
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
- Dropped and hooked trailers and changed configuration of equipment.
- Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
- Promoted a safe work environment by adhering to company policies and federal regulations governing commercial vehicle operations.
Education
GED - GED
Albany Technical College
Albany, GA05.1992
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Safety management
- Navigational systems and GPS
- Schedule management
- Heavy lifting
- Order picking and processing
- Shipping and packaging
- Problem-solving
Timeline
Driver
KTR Transportation
07.2023 - Current
Driver
B&S Carriers
02.2022 - 07.2023
Owner/Operator Truck Driver
SEMBL Transport LLC
06.2020 - 02.2022
GED - GED
Albany Technical College