Lonnie Ware
Shelby Township,MI
Summary
OBJECTIVE: Motivated and results-driven sales representative with a proven track record of exceeding sales targets. Identifies and capitalizes on sales opportunities to generate lasting relationships with clients. Proven expertise in managing sales processes and servicing accounts regularly to boost revenue. Seeking a challenging position in a dynamic organization to utilize sales skills and contribute to the companies growth.
Overview
23
23
years of professional experience
Work History
Sales Service Representative
Cintas Uniform Services
Madison Heights, MI
03.2019 - 02.2024
- Developed and maintained strong relationships with key account.
- Negotiated contracts with clients, while implementing spartan approach
- Certified Route Trainer that consistently collaborated with marketing team to implement effective sales strategies.
- Successfully increased route sales quarterly by 25% and catalog sales by 35% through strategic client relationship management.
Stock Person- Warehouse
Art Van
Warren, MI
10.2017 - 03.2019
- Expertly operate forklifts, turn truck, picker, and other heavy machinery safely.
- Removed stock, freight and other materials from loading docks.
- Trained new associates on forklifts and material handling process.
- Able to lift 100 pounds, load and unload stock in safe and timely manner.
- Follow Regulations, safety guidelines, and company procedure at all times.
Home Furnishing Consultant
Art Van Furniture
Shelby Township, MI
10.2016 - 03.2018
- Created strategies to grow customer base which resulted in increase in monthly sales.
- Improved customer satisfaction by providing personalized home furnishing consultations and recommendations
- Created homes displays to enhance customer service and visualization.
- Increased sales revenue through effective product presentation and persuasive communication skills by 80% closing rate.
Staff Member/Master Caddie
Detroit Golf Club
Detroit, MI
04.2001 - 08.2015
- Actively walking 18 holes with club member and guest daily, honoring outstanding golf experience.
- Working directly with clients ensuring utmost satisfaction to keep accounts active with insightful advice.
- Re-grip and re-shaft golf equipment while also operating cart barn or golf range.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in 100% overall customer satisfaction.
ASSISTANT MANAGER
Jimmy Jazz
Harper Woods, MI
09.2008 - 08.2011
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Increased sales by 20% through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Sorted, counted, packaged, and labeled outgoing shipments, organized inventory shipments.
- Developed strong working relationships with staff, fostering positive work environment.
Education
Bachelor of Arts - Business Administration
Jackson State University
Jackson, MS2015
Skills
- Compelling leadership skills
- Strategic sales knowledge
- Customer Relationship Management (CRM)
- Customer Relations
- Sales and Upselling
- Problem Resolution
- Data Entry
- Direct Sales
Additional Information
Recognized as Top Sale Performer" for sixteen consecutive quarters (2019-24). Awarded for lowest AR and LR % at my location(2022-23). Awarded Computer Recycling (2009-15) off campus collections of computers, refurbish computers, separate equipment and distributed to the local communities. Mentoring the younger generation of all ages and ethnic background about the importance of education. Serving and packaging items for the less fortunate in the community shelter (Stew Pot of Jackson, MS)
Timeline
Sales Service Representative
Cintas Uniform Services
03.2019 - 02.2024
Stock Person- Warehouse
Art Van
10.2017 - 03.2019
Home Furnishing Consultant
Art Van Furniture
10.2016 - 03.2018
ASSISTANT MANAGER
Jimmy Jazz
09.2008 - 08.2011
Staff Member/Master Caddie
Detroit Golf Club
04.2001 - 08.2015
Bachelor of Arts - Business Administration
Jackson State University
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