Yardan Hossain
Los Angeles,CA
Summary
Relationship-oriented sales expert with 8 years of progressive experience facilitating the connection between clients and optimal solutions. From wireless to banking focused on building relationships, possessing 2 years of experience in consumer and business banking. Skilled in sales, account maintenance, managing client relationships, and loan portfolios. Capable of providing continuous sales support to lenders, including identifying cross-sell opportunities, coordinating presentations, scheduling sales calls, maintaining prospect lists, and participating in leading sales calls. Demonstrating success in consistently exceeding annual goals on average by over 250%. Committed to ongoing professional development, collaboration with teams members, and goal achievement.
Overview
5
5
years of professional experience
Work History
Senior Sales and Service Representative
First Citizens Bank
12.2021 - Current
- Applied structured sales process through the knowledge of retail banking products, services, and financial literacy.
- Providing financial guidance and expertise.
- Achieved individual and/or team financial, production and relationship results relative to the specific metric and goals assigned.
- Identified potential CRA opportunities generating additional business.
- Engaged in sales practices that are aligned to create value for both client and bank.
- Developed collaborative partnerships that delivered value for clients, prospects, and colleagues.
- Complied with all regulations, bank policies, procedures, to help manage risk related to credit, operational, regulatory, and legal aspects of personal interactions, client transactions, and financial exposures.
- Mentored new hire bankers, sharing best practices in sales techniques to elevate overall performance.
- Top performing Senior Sales and Service Representative of 2023.
- Exceeded 2023 deposit value sales goals by 400%.
- Exceeded 2023 business and card revenue goals by 220%.
- Exceeded 2023 wealth partner goals by 500%.
Retail Sales Manager / Mobile Expert
Hit Mobile
06.2019 - 08.2021
- Improved store profitability by executing daily, weekly and monthly floor plan changes.
- Increased store sales by cross-selling complementary items by 150%.
- Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
- Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Mentored junior employees how to meet operational and sales goals with proactive strategies.
- Analyzed major target markets and develop merchandizing strategies meeting needs of each group.
- Enhanced sales by 130% implementing merchandising and promotional improvements.
- Mentored employees and instruct on management of complicated sales, complex issues and difficult customers.
- Top ranking sales representative for 2020 in South Bay district.
Education
Bachelor Of Business Science - Business
Cal State University of Long Beach
Long Beach, CAAssociate Of Business Administration - Business
El Camino College
Torrance, CASkills
- Profit and revenue-generating strategies
- Market and competitive analysis
- Compelling leadership skills
- Rapport and relationship building
- Marketing strategies
- Sales territory growth
- Cross-Selling Expertise
- Partnership Management
- Strategic Financial Planning
- Consultative Sales
- Proficient with Microsoft Office
Languages
English, Bengali, Hindi, Urdu, Spanish.
Timeline
Senior Sales and Service Representative
First Citizens Bank
12.2021 - Current
Retail Sales Manager / Mobile Expert
Hit Mobile
06.2019 - 08.2021
Bachelor Of Business Science - Business
Cal State University of Long Beach
Associate Of Business Administration - Business
El Camino College
Similar Profiles
Daniel TurczynowskyDaniel Turczynowsky
Operations Service Supervisor at First Citizens BankOperations Service Supervisor at First Citizens Bank
Kimber ReillyKimber Reilly
Financial Sales Manager at First Citizens BankFinancial Sales Manager at First Citizens Bank
John David VogelJohn David Vogel
Assistant Vice President – Treasury Middle Office at First Citizens BankAssistant Vice President – Treasury Middle Office at First Citizens Bank
Eileen GibbonsEileen Gibbons
Customer Engagement Center Specialist at First Citizens BankCustomer Engagement Center Specialist at First Citizens Bank
Steve SobelSteve Sobel
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group