Lonnie Williams
Markham,IL
Summary
Highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
Athens, GA
03.2018 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Ground beans for espresso shots according to individual customer specifications.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Created promotional displays for advertising special events or promotions at the cafe.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Order Processor
Vesta Corporation
Johns Creek, GA
02.2022 - 07.2023
- Reviewed customer orders to ensure accuracy of product, quantity and pricing.
- Created purchase orders for suppliers based on customer requirements.
- Resolved discrepancies in order processing by coordinating with customers and vendors.
- Assisted customers with inquiries related to product availability or changes in order status.
- Investigated discrepancies between customer orders and vendor invoices for resolution.
Education
High School Diploma -
Arizona State University
Tempe, AZSkills
- POS Systems
- Up-selling
- Opening and closing duties
- Beverage Preparation
- Ordering Procedures
- Order Taking
- Copyediting
- Speech Writing
- Event Coordination
Timeline
Order Processor
Vesta Corporation
02.2022 - 07.2023
Barista
Starbucks
03.2018 - Current
High School Diploma -
Arizona State University