Lonnise Holmes
Darien,Illinois
Summary
Dynamic sales and operations leader with 7+ years of experience driving revenue growth, operational excellence, and elevated client experiences in high-volume, service-driven environments. Former Ulta Beauty leader with hands-on experience in retail leadership, guest engagement, and performance-driven sales execution, now seeking a General Manager role to further elevate store profitability, team development, and brand standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CENTER SALES DIRECTOR
European Wax Center
05.2025 - Current
- Lead a high-performing sales and service team focused on revenue growth, elevated guest experience, and client retention.
- Drive profitability through consultative selling, service upgrades, retail performance, and strategic coaching.
- Recruit, onboard, and develop top talent while supporting HR and employee development initiatives.
- Host networking events and client engagement activations that generate leads and increase brand visibility.
- Analyze business metrics including retention, sales performance, and revenue trends to identify growth opportunities.
EXPERIENCE MANAGER
ULTA BEAUTY
04.2024 - 05.2025
- Drove store performance across services, retail sales, loyalty, and guest engagement metrics.
- Implemented strategic initiatives to improve revenue growth, client retention, and operational efficiency.
- Supported recruiting, onboarding, and development of high-performing talent.
- Built strong relationships with brand partners and leadership teams to support business growth.
SALES MANAGER
ULTA BEAUTY
11.2022 - 04.2024
- Led a high-performing team in a multi-million-dollar retail environment focused on sales growth and service excellence.
- Planned and executed events and promotional activations that generated leads and increased client engagement.
- Recruited, trained, and retained top talent while fostering a culture of accountability and teamwork.
Education
Esthetics License
Universal Spa Training Academy
Downers Grove01.2020
Psychology Studies
Prairie View A&M University
01.2017
Skills
- Luxury Client Experience
- Consultative Sales
- Lead Generation
- Networking
- Recruiting & Talent Acquisition
- Human Resources
- Event Hosting
- Team Leadership
- Revenue Growth
- Relationship Management
- Performance Coaching
- Brand Development
Certification
- Real Estate Broker Coursework (In Progress)
- Laser Technician Certification — True U Education | 2020
Timeline
CENTER SALES DIRECTOR
European Wax Center
05.2025 - Current
EXPERIENCE MANAGER
ULTA BEAUTY
04.2024 - 05.2025
SALES MANAGER
ULTA BEAUTY
11.2022 - 04.2024
Psychology Studies
Prairie View A&M University
Esthetics License
Universal Spa Training Academy