Lonnisha Taylor
Norristown,PA
Summary
Diligent with solid background in behavioral health care. Adept at fostering patient engagement through therapeutic activities and supportive interventions. Proven ability to manage crisis situations and collaborate effectively with multidisciplinary teams.
Professional with experience in behavioral health care, prepared for this role. Skilled in patient care, crisis intervention, and therapeutic support with strong communication abilities. Focused on team collaboration and adaptability to changing needs. Reliable and results-driven, with commitment to improving patient outcomes and fostering supportive environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Children Hospital
Philadelphia, PA
01.2024 - Current
- Behavioral health crisis center.
- Provided direct care and support to individuals with behavioral health disorders, ensuring their safety and well-being
- Assisted in crisis intervention by employing de-escalation techniques and maintaining a calm environment
- Monitored and documented client behaviors, progress, and responses to interventions on a daily basis
- Facilitated group therapy sessions focused on developing coping skills and fostering emotional resilience
- Supported clients in activities of daily living (ADLs), including personal hygiene, meal preparation, and medication management
- Ensured compliance with all regulatory standards related to confidentiality, privacy rights, and ethical guidelines in mental health settings
Care Manager
Creative Health Services
Pottstown, PA
03.2022 - 12.2023
- Is a collaborative process of assessment, planning, care coordination, evaluation, and advocacy for options and services to meet an individual’s and family’s comprehensive health needs through communication and available resources to promote recovery.
- Intake professional that establish relationships with client
- Assist or facilitate IOP group
- Referral sources
- MAT services and referrals
- Provide ongoing education and consultation to community partners
- Orient clients to the program, policies, procedures, and treatment processes
- Conduct and level of care evaluations in the community (home, ER, Street Medicine), or in the jail
- Create an individualized support plan for each person assessed
- Determine appropriate funding arrangements and authorize or recommend services for SUD
- Regularly and directly communicate with the individuals direct care team
- Motivate and encourage individuals to stay engaged in both physical health and behavioral health treatment
- Assess and support individuals to address psychosocial needs
- Assist and participate in the treatment planning process working to utilize community resources
- To assist in the removal of barriers in therapy including employment, housing, medical benefits, and transportation
- Coordinator and provide access to available SUD treatment, and other services such as housing, child care, medical, and financial services
- Work with the treatment team to assist in assessing crisis and emergent needs as well as assisting in community based outreach to increase regular attendance in treatment services and decrease missed appointments
- Collaboration with hospitals and inpatient treatment providers. Provide support and advocate for individuals when entering inpatient treatment and also transitioning back to outpatient care
- Collaboration with the County Assistance Office in order to assist clients in applying for welfare and medical/behavioral health coverage
Income Maintenance Caseworker
County Assistants Office
Philadelphia, PA
09.2019 - 10.2022
- Respond to 50+ incoming calls daily and conduct intake interviews to determine eligibility for assistance, make referrals to appropriate resources within the community and help clients locate employment opportunities.
- Develop a plan of action to assist and achieve greater economic security by linking low-income families to programs to improve literacy, job skills, education and money management.
- Improve the educational performance of low-income children by linking them to after-school programs, nutritional assistance and medical benefits.
- Work closely with over 700 families a month to create and implement individual family support plans to encourage and promote 100% self-sufficiency, comfortability as well as positive development outcomes for children.
Mental Health Technician, PRN
Brooke Glen Behavior Hospital
Fort Washington, PA
02.2019 - 05.2020
- Provided clinical assessments and effective treatment plans to 1-10 adolescents with behavior and mental health needs ranging from depression, anxiety, suicidal ideation and violent urges.
- Supervised daily routines and responsibilities of patients and ensured performance of positive social interactions.
- Met with families, support professionals and counselors to modify treatment activities and approaches as needed in order to comply with changes in clients' status.
- Managed individual focused care and support to help residents grow towards independence, daily living, socialization and community involvement.
Mental Health Technician
Eagleville Hospital
Eagleville, PA
11.2016 - 08.2018
- Performed personal care duties for geriatric patients and assisted with activities of daily living such as bathing, feeding and dressing; generated daily logs of client care, progression and problems to discuss with management.
- Maintained a confidential work environment necessary for 100% compliance; administered prescribed oral medication under the written direction of the physician.
- Supervised and provided outpatient services to clients with intellectual disabilities, behavioral health issues, homelessness and addiction recovery.
- Organized structured programs weekly to include counseling, recreation and social activities.
- De-escalated interactions when needed, utilizing proper verbal and non-threatening techniques.
Personal Healthcare Associate
Golden Living Center
Phoenixville, PA
08.2013 - 01.2017
- Assisted geriatric patients with activities of daily living including coordinating meals, dressing and grooming.
- Oversaw patients daily requiring rehabilitation therapy, nursing care, hospice care, cardiac and dementia care.
- Documented personal hygiene care, active treatment goals, incident reports and progress notes as needed.
- Implemented evidenced-based treatments and public health approaches to develop individualized support and weekly management interventions.
Education
B.A. - Psychology
West Chester University
West Chester, PA05-2019
Skills
- Mental Health Counseling
- Intake Experience
- Behavioral Health
- Dementia Care
- Customer service (4 years)
- Applied behavior analysis
- Teaching
- Special education
- Classroom experience
- Care plans
Certification
CPR
Timeline
Behavioral Health Technician
Children Hospital
01.2024 - Current
Care Manager
Creative Health Services
03.2022 - 12.2023
Income Maintenance Caseworker
County Assistants Office
09.2019 - 10.2022
Mental Health Technician, PRN
Brooke Glen Behavior Hospital
02.2019 - 05.2020
Mental Health Technician
Eagleville Hospital
11.2016 - 08.2018
Personal Healthcare Associate
Golden Living Center
08.2013 - 01.2017
B.A. - Psychology
West Chester University