Lora Burgess
Princeton,WV
Summary
Dynamic professional with a proven track record at Taste of Memphis, excelling in customer service and sales management. Skilled in elevating customer service standards and building strong relationships, while adeptly training sales teams for peak performance. Achieved maintaining sales budgets, ensuring operational excellence in service delivery. Expertise includes relationship building and customer service monitoring, with a focus on resolving complaints efficiently.
Overview
11
11
years of professional experience
Work History
Customer Service
Taste of Memphis
10.2021 - 01.2025
help customers, run register,cook,help with paperwork
Sales Manager
Stonemor
09.2013 - 01.2020
maintain sales budget, over see counselors activites, assign dates for burials, work along side maintence to ensure successful burials. obtain proper information for files, assist families with thier needs, take care of any complaints
Education
High School Diploma -
06-1993
Skills
- Customer service standards
- Relationship building
- Customer service monitoring
- Sales team training
Timeline
Customer Service - Taste of Memphis
10.2021 - 01.2025
Sales Manager - Stonemor
09.2013 - 01.2020
Mt View High - High School Diploma,
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