Lora Gauna
Safford,AZ
Summary
To seek and maintain full-time position that offers professional challenges. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Consumer Medication Coordinator
Genoa Healthcare
Safford, AZ
11.2021 - Current
- Developed strong relationships with healthcare team members, fostering a collaborative approach to patient care.
- Improved patient medication adherence by closely monitoring and coordinating prescription refills.
- Hold small marketing events
- Organizing office equipment and inventory
- Organizing and maintaining records and files
Pharmacy Technician
Walgreens
Safford, AZ
11.2007 - 10.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted and labeled prescriptions with correct item and quantity.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
Education
High School Diploma -
Safford High School
Safford, AZ05.1995
Skills
- HIPAA Compliance
- Relationship Building
- Coordinating Drug Refills
- Pharmacy Relations
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Consumer Medication Coordinator
Genoa Healthcare
11.2021 - Current
Pharmacy Technician
Walgreens
11.2007 - 10.2021
High School Diploma -
Safford High School