Lora LaForte
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front Office Manager
Dr Jeffrey Crawford
Audubon, United States
12.2014 - Current
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Coached employees through day-to-day work and complex problems.
- Maintained current and compliant financial records, monitoring and addressing variances through detailed analyses.
- Assisted Dr Crawford with interviewing potential employees by asking appropriate questions and providing feedback after interviews.
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Monitored front areas so that questions could be promptly addressed.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Education
High School Diploma -
Mastbaum Vocational High School
Philadelphia, PA 1913406.1980
Skills
- Staff Training
- Departmental Support
- Multi-Tasking Skill
- Patient Correspondence
- Office Management
- Mail and Package Distribution
Accomplishments
- Supervised team of Three staff members.
Certification
Phlebotomy 12/31/2011
Phlebotomy 12/31/2011
American Society of Phlebotomy Technicians
Reading, Bike Riding ,Gardening
I enjoy reading mystery books.
Riding my bike on the Boardwalk
Gardening in my backyard
Timeline
Front Office Manager
Dr Jeffrey Crawford
12.2014 - Current
High School Diploma -
Mastbaum Vocational High School
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