Loraine Mitchell White
Lawrenceville,GA
Summary
Tireless Case Management with 15+ years of experience. Handles individual clients and supports colleagues in proper implementation of organizational policies and compliance with applicable laws and regulations. Aiding community members in navigating troubled waters to arrive at sound solutions. Reliable employee seeking Case Management position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Case Management position. Ready to help team achieve company goals.
Overview
25
25
years of professional experience
Work History
Case Management Specialist
Social Development Commission
Milwaukee, WI
05.1999 - 12.2008
- Assisted and accompanied clients and families to court, legal appointments, health care, public benefits and social or community agencies relative to client short- and long-term stabilization goals.
- Created well-written, effective care plans appropriately matching needs of clients following standards and guidelines of funders, contractors and governmental regulations.
- Made appropriate referrals, monitored client services in appropriate time frames, sought supervisory guidance as required, documented services provided and completed departmental billing procedures.
- Teamed up with managers and executives to assist in evaluating and improving performance of direct services, contributing to strategic program planning and development.
- Communicated with supervisor regarding issues related to case management, resourcing, service collaboration and development of new resources.
- Worked with senior case managers to coordinate team development activities and trainings.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
- Developed and created programs and monitored effectiveness against individual participant needs.
- Conducted community workshops to promote different programs and educate public on available services.
- Referred families to shelters, legal resources and educational programs.
Parent Involvement Coordinator
Nash Edgecombe Economic Development
Rocky Mount, NC
05.1982 - 01.1998
- Represented educational program at meetings and conferences to serve as subject matter liaison for array of services and activities assigned.
- Organized and allocated resources required to meet needs of 200 students and 20 instructors.
- Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
- Maintained program files, records, databases and websites to gather research and prepare and submit monthly reports.
- Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
- Conferred and resolved education-related issues and problems with students, parents and school officials.
Education
Masters in Christian Counseling - Christian Counseling
Agape Bible Collage
Milwaukee, WI08.2015
Bachelor of Science - Social Work
Springfield College
Springfield, MA01.2002
Associate of Applied Science - Social Work
Edgecombe Community College
Tarboro, NC05.1981
High School Diploma -
Disable High School
Chicago, IL06.1972
Skills
- Interviewing skills
- Proficient in Microsoft word
- Client needs assessment
- Written and verbal communication
- Cultural Awareness
- Analytical and Critical Thinking
- Good Telephone Etiquette
- Decision Making
- Teambuilding
- Training and Development
- Planning and Coordination
- Problem-Solving
- Self-Motivated
Timeline
Case Management Specialist
Social Development Commission
05.1999 - 12.2008
Parent Involvement Coordinator
Nash Edgecombe Economic Development
05.1982 - 01.1998
Masters in Christian Counseling - Christian Counseling
Agape Bible Collage
Bachelor of Science - Social Work
Springfield College
Associate of Applied Science - Social Work
Edgecombe Community College
High School Diploma -
Disable High School
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