Loraine Swartz
Prague,OK
Summary
Reliable Emergency Room Registration Clerk with solid background in fast-paced, high-stress healthcare environments. Skilled at patient registration, insurance verification, and data entry while maintaining patient confidentiality. Proven ability to handle emergency situations calmly and efficiently, offering support to medical staff and providing excellent customer service to patients and families. Strong organizational skills with emphasis on accuracy and time management.
Overview
2
2
years of post-secondary education
6
6
years of professional experience
Work History
Emergency Room Registration Clerk
Prague Regional memorial hospital
Prague, OK
06.2021 - 03.2026
- Registered patients by collecting essential personal and insurance information.
- Verified patient data for accuracy and completeness during the registration process.
- Managed incoming calls to address patient inquiries and appointment scheduling.
Assisted nursing staff to supply ERrooms with supplies
Assist store manager
Dollar General Store
Meeker, Oklahoma
08.2020 - 05.2021
- Open store operations manage personel for financial opps to operate store and customers. Manage staff for stock and supplies
- Maintain Proper levels of money on hand.
- Cash deposits
- maintain Cash and loss prevention
Education
Master Pastor Internet Certificate - Religion Science
Master Pastor Internship Program
Lakeland, Fl 09.2000 - 06.2001
Certificate of Surgical Technology - Surgical Technology Certification
Travis Vo Tech / Surgical Technology
Lakeland, Fl 08.1992 - 08.1993
Skills
- Patient registration
- Data verification
- Medical terminology
- EHR management
- Insurance processing
- Customer relationship management
- Administrative support
- Appointment scheduling
- Attention to detail
- Information gathering
- Patient triage
- Medical transcription
- Medical records management
- Insurance verification
- HIPAA compliance
- Emergency protocols
- Accuracy and precision
- Patient confidentiality
- Medical billing
- Problem-solving abilities
- CPR certified
- Heartsaver first aid CPR AED
- Preparing treatment rooms
- Prioritizing tasks
- Sterilizing procedures
- Self motivation
- Document preparation
- Heartsaver first aid
- Transcription skills
- Co-payment collection
- Adaptability and flexibility
- Electronic health records
- Adaptability
- Patient health information Access
- Detail-oriented
- Patient consent verification
- Office management
- Computer proficiency
- Microsoft Office Suite
- Telephone etiquette
- Interpersonal skills
- File maintenance
- Task prioritization
Timeline
Emergency Room Registration Clerk
Prague Regional memorial hospital
06.2021 - 03.2026
Assist store manager
Dollar General Store
08.2020 - 05.2021
Master Pastor Internet Certificate - Religion Science
Master Pastor Internship Program
09.2000 - 06.2001
Certificate of Surgical Technology - Surgical Technology Certification
Travis Vo Tech / Surgical Technology
08.1992 - 08.1993