LORAINNA WHITE
HEMET,US
Summary
Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.
Overview
9
9
years of professional experience
Work History
Culinary Lead
Cava Grill
Moreno Valley, California
08.2024 - Current
- Ordered food items as needed for the day's menu requirements.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
IT Consultant
TechHelp Solutions
Riverside, CA
03.2024 - 08.2024
- Examined metrics and prepared IT project progress reports.
- Maintained an up-to-date inventory of hardware and software assets owned by the company.
- Implemented changes based on feedback received from internal and external customers regarding service quality.
Assistant Manager
Burger King
Temecula, California
10.2020 - 11.2023
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Maintained up-to-date knowledge of company products and services.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Supervised daily operations including scheduling shifts, assigning duties.
- Analyzed business performance data and forecasted business results for upper management.
Server
Chili's Bar and Grill
Hemet, California
04.2016 - 02.2019
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Trained new employees to perform duties.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Education
Associate of Science -
My Computer Career
N/A05-2022
High School Diploma -
Heritage High School
Homeland, CA06-2016
Skills
- Team Leadership,
- Customer Service (Expert),
- Problem-Solving (Expert),
- Staff Training (Expert),
- Production Reporting (Expert), Operations Support (Expert),
- Production Scheduling (Expert),
- Equipment Troubleshooting (Expert), Customer Retention (Expert),
- Team Collaboration (Expert),
- Workflow Management (Expert),
- Process Improvement (Expert)
Timeline
Culinary Lead
Cava Grill
08.2024 - Current
IT Consultant
TechHelp Solutions
03.2024 - 08.2024
Assistant Manager
Burger King
10.2020 - 11.2023
Server
Chili's Bar and Grill
04.2016 - 02.2019
Associate of Science -
My Computer Career
High School Diploma -
Heritage High School