Lora mae Gonzales

Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. Developed exceptional customer service and communication skills in fast-paced dining environment, consistently ensuring guest satisfaction. Demonstrated ability to work efficiently under pressure while maintaining positive attitude and professional demeanor. Seeking to leverage these transferrable skills to transition into new field and contribute effectively. Personable and dedicated with knack for providing outstanding customer service and creating welcoming atmosphere. Possesses solid understanding of food safety standards and effective communication skills. Committed to enhancing guest satisfaction and ensuring seamless dining experience.