Loran Lozier
Puyallup,WA
Summary
Hardworking and passionate customer service professional with strong organizational skills eager to secure entry-level Customer Experience Clerk position. Ready to help team achieve library goals.
Overview
7
7
years of professional experience
Work History
Customer Account Executive
Comcast
12.2020 - 06.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Built rapport with customers and maintained loyalty by providing fast, knowledgeable service.
Enumerator
U.S. Census Bureau
07.2020 - 10.2020
- Walked door to door and collected demographic information.
- Assisted people in filling out surveys with complete and accurate information.
Legal Assistant
Housing Justice Project
08.2019 - 07.2020
- Organized documents to manage paper and electronic filing systems of clients.
- Streamlined initial client intakes to assemble pertinent case information and address client's goals and concerns.
Host
Olive Garden
06.2017 - 07.2020
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Monitored seating area and checked restrooms regularly to keep spotless.
Restaurant Crew Member
Taco Time
05.2015 - 06.2017
- Provided excellent customer service by greeting customers and meeting quality expectations.
CAD Support
Holmes Electric
03.2014 - 05.2015
- Created, maintained and updated filing systems for paper and electronic documents.
Education
Bachelor of Arts - Law, Societies, And Justice & Sociology
University of Washington
Seattle, WA01.2020
Associate of Arts -
Green River College
Auburn, WA06.2016
Skills
- Team Collaboration
- Customer Service
- Positive Attitude
- Processes and Procedures
- Cataloging and Shelving
- Digital archiving
- Critical Thinking
- Problem-Solving
Timeline
Customer Account Executive
Comcast
12.2020 - 06.2021
Enumerator
U.S. Census Bureau
07.2020 - 10.2020
Legal Assistant
Housing Justice Project
08.2019 - 07.2020
Host
Olive Garden
06.2017 - 07.2020
Restaurant Crew Member
Taco Time
05.2015 - 06.2017
CAD Support
Holmes Electric
03.2014 - 05.2015
Bachelor of Arts - Law, Societies, And Justice & Sociology
University of Washington
Associate of Arts -
Green River College