Lordeilyn Delacruz
San Diego,CA
Summary
Medical professional with strong foundation in assisting with clinical tasks and patient care. Proven ability to support healthcare teams and adapt to dynamic environments. Known for reliability, teamwork, and focus on achieving optimal patient outcomes through effective communication and technical skills.
Overview
5
5
years of professional experience
Work History
Food Clerk
Albertsons
03.2020 - Current
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Handled customer complaints professionally by offering suitable solutions or referring them to management when necessary.
- Labeled and scanned customer food items to complete sales.
- Assisted customers in finding proper products and offering suggestions.
- Demonstrated extensive product knowledge, guiding customers toward informed purchasing decisions.
- Assisted customers in finding products, resulting in increased sales and positive feedback.
- Resolved customer inquiries or concerns promptly, maintaining professionalism and fostering positive relationships.
- Operated cash register to accurately process and record customer payments.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Certificate - Medical Assistant
Grossmont Health Occupations Center
Santee, CA12.2024
Skills
- Excellent customer service
- Attention to detail
- Punctual and reliable
- Excellent communication
- Organized
- Great time management
Accomplishments
Medical Assistant Externship - 160 hours
- Interact with patients, doctors, families, insurance companies, and other medical staff
- Communicate with the doctor before and after the patient's treatment
- Collaborate with the team to enhance operational efficiency
- Coordinate and process documentation, like consent forms
- Handle multiple tasks efficiently, such as scheduling appointments, answering the phone, and managing patient records
Timeline
Food Clerk
Albertsons
03.2020 - Current
Certificate - Medical Assistant
Grossmont Health Occupations Center
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